Garden Center Manager

WE OFFER GREAT BENEFITS:

• Generous SPIFF Plans
• Major Medical, Dental, Vision Insurance, Short Term Disability & Prescription Coverage for Eligible Employees
• 401(k) Plan with 4% dollar for Dollar Company Match
• Company Contribution to Retirement Savings Plan
• Company Paid Life Insurance
• Flexible Spending Account “FSA”
• Dependent Care FSA
• Generous Vacation Time
• Personal Time
• 6 Paid Holidays
• Company Paid Life Insurance
• Generous employee discount programs
• Paid Training
• Flexible Work Schedule
• Direct Deposit—paid weekly for hourly positions
• Supplemental Insurance Policies: Disability, Life Insurance, Accident

Position Summary

· The Garden Center Manager is responsible for the complete day-to-day operations of the Garden Center during the months when the Garden Center is open. The Garden Center Manager must be able to obtain a Sales Quota with goals and execution to buy, train, and execute to achieve these goals. They are responsible for maximizing store sales and profitability, along with managing expenses while ensuring that the store and garden center are both optimally stocked and merchandised and that all customers are provided with excellent customer service. As part of management they continually contributes to the growth and development of the management team and store associates. During off season they will work alongside the Managing Partner to manage the complete day-to-day operations of the Costello’s Ace Hardware store. Live the Costello’s Vision “To be recognized in the communities we serve, as the most helpful, friendly problem solvers on the planet.”

Major Responsibilities

· Must have the knowledge and ability to buy live goods from outside sources and understand the sales budget to strategically sell the live goods in the garden center.

· Must have extensive plant knowledge as well as knowledge of common pests and diseases.

· Be sure all staff are trained and held staff accountable for their responsibilities, company policies and company standards throughout the entire store and garden center.

· The Garden Center Manager must coordinate with the other managers to provide support to maintain inventory and schedule deliveries.

· Must strategically work with the marketing department to promote the garden center and the goods we sell.

· Create appropriate associate schedules based on business needs and payroll to ensure garden center is staffed accordingly at all times to meet customer demands.

· Drive Customer Loyalty by: Acknowledging all customers, dealing with any complaints/problems fast and making sure they get everything they need to complete their projects

· Make customer service your number one priority.

· Manage your inventory to: Stay in stock, keep non-productive inventory at a minimum, keep all back stock organized and keep inventory shrinkage to no more than 1.75% of sales. Complete your Mango counts 100%, shoot your outs after every order and be 100% ready for inventory day.

· Communicate Sales goals and company announcements with entire team consistently, clearly and in a positive way.

· Understand have to negotiate and communicate with outside vendors.

· Meet budgets on Key Performance Indicators.

· Comply with company merchandising standards, by enforcing and monitoring aisle assignments and aisle recovery, complying with POG standards, meeting end cap and ad presentations and ensuring everyday and ad items are priced properly.

· Monitor and Grow New and Old B2B Accounts.

· Optimize operational procedure accuracy including but not limited to inventory receiving, accurate HR paperwork, and securing all company assets.

· Hire, train and develop retail staff with goals for growth and success in their positions, provide performance feedback and recognize accomplishments.

· Provide training and coaching for associates to ensure they have the sales skills and product knowledge to provide a consistent, exceptional customer experience to every customer, every time.

· Delegate daily workload among associates to meet merchandising and visual presentation standards for every aisle, promotional areas, impulse area and seasonal.

· Enforce safe and secure workplace policies and procedures.

· Perform other tasks as assigned by Managing Partner.

Qualifications

• Proven experience in inventory management and retail sales
• Strong customer service skills with a focus on team management
• Proficiency in POS systems and cash register operations
• Experience in purchasing and supervising staff
• Excellent organizational skills and time management abilities
• Familiarity with marketing strategies and stocking procedures
• Multilingual or bilingual abilities are a plus

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Shift:

• Day shift

Experience:

• garden retail: 3 years (Required)

Ability to Commute:

• Edgewater, MD 21037 (Required)

Ability to Relocate:

• Edgewater, MD 21037: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $21