Garden Center Sales Associate

Description

Seasonal Garden Center Sales Associate

We are looking for enthusiastic, customer oriented people to work on a seasonal basis from February through May to assist customers with garden related questions and recommendations. Advise customers on plant selection, garden layout, planting, plant care, and pruning. Full and part-time positions are available. The associate's duties will include, but are not limited to:

• Daily watering of all plants.
• Unloading trucks.
• Daily inspection and preparation of merchandise.
• Ensuring all plants and items in garden center are priced.
• Advise customers on plant selection, garden layout, planting, plant care, and pruning.
• Assist customers with garden related questions and recommendation.
• Assist in general nursery maintenance, including watering and pruning plant material.
• Restock garden center merchandise.
• Learn and implement daily and seasonal opening and closing procedures.
• Operate a cash register.

Job Functions

• Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
• Greet every customer you make eye contact with, anywhere in the store
• Answer customers’ questions and provide information on procedures and policies
• Be at your workstation on time
• Be “customer ready” whenever you are on the stage/sales floor
• Maintain awareness of all promotions and advertisements
• Recommend related items when appropriate and execute S.A.L.E.S. process
• Keep your area of responsibility neat, clean, stocked and priced properly
• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Assist in the training and development of peers
• Actively participate in daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Offer a carry-out if appropriate
• Know the proper way to answer the telephone
• Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.
• Address all safety concerns immediately
• Advise store management of any pricing errors
• Advise store management anytime you say "no" to a customer
• Take initiative to learn product knowledge
• Take initiative to learn selling skills
• Perform other tasks as asked by store management

Sales Floor Duties

• Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
• Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys
• Ensure all shipments are packed out in its proper home and all overstock is away
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized

Register Duties

• Ring each transaction accurately
• Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed
• Call for help when more than 3 customers are waiting
• Keep busy around the registers when you are not ringing
• Process merchandise returns as needed

Physical Requirements

• Walking; Frequent; Flat surfaces from point to point
• Standing; Constant; All work performed on feet
• Sitting; None
• Stooping; Frequent; To pick up cartons at floor level
• Reaching; Frequent; To a height of 6 feet
• Lifting; Frequent; Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably
• Hand Dexterity; Frequent; Must be able to use at least one hand to operate register and complete paperwork
• Pushing / Pulling; Frequent; Move hand jacks from place to place
• Carrying; Frequent; Up to 50 lbs., up to 10 feet, occasionally more
• Climbing; In-frequent; Stairs in storage rooms; ladders
• Vision; Constant; Read labels, recognize boxes, safety in working
• Hearing; Constant; Safety signals

Reports to Store Managing Partner

Job Types: Temporary, Part-time, Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Qualifications

Salary : $13 - $14