RECEPTIONIST

Receptionist

Mooresville, NC

Key Duties and Responsibilities

Front Desk Management:

• Greet visitors and provide a warm and professional welcome.

• Manage the reception area to ensure it is tidy and presentable.

Phone Handling:

• Answer and direct incoming phone calls promptly and professionally.

• Take accurate messages and forward calls to the appropriate personnel.

Visitor Assistance:

• Assist visitors with inquiries, provide information, and direct them to the appropriate person or department.

Appointment Scheduling:

• Remind staff members of scheduled appointments or meetings.

Mail Handling:

• Receive, sort, and distribute incoming mail and packages.

• Prepare outgoing mail and packages for shipment.

Office Support:

• Provide general administrative support to office staff, such as photocopying and faxing documents.

• Assist in maintaining office supplies and inventory.

Communication Liaison:

• Serve as a liaison between visitors, clients, and internal staff.

• Relay messages and information accurately and efficiently.

Basic Administrative Tasks:

• Perform basic clerical tasks, such as data entry and filing.

• Pulling Certificate of Occupancy permits, Termite inspections
• Assisting with opening of builder contracts and scheduling
• Printing packages for closings and shipping packages out post-closing
• Maintaining key logs for purchases

Customer Service:

• Provide excellent customer service to all visitors, clients, and staff members.

• Handle inquiries and resolve basic issues or direct them to the appropriate party.

Team Collaboration:

• Collaborate with colleagues and other departments to ensure smooth office operations.

• Communicate effectively with team members.

Adherence to Policies:

• Adhere to company policies and procedures.

• Maintain confidentiality of sensitive information.

Problem-Solving:

• Address basic issues or inquiries independently and escalate more complex matters to the appropriate person.

Time Management:

• Manage time efficiently to prioritize tasks and handle responsibilities in a timely manner.

Professionalism:

• Always maintain a professional and positive demeanor.

• Uphold a professional image in personal presentation and conduct.

Adaptability:

• Adapt to changing situations and tasks as required.

• Demonstrate flexibility in handling various responsibilities.

Initiative:

• Take initiative in performing assigned tasks and seek ways to contribute to the overall efficiency of the office.

Learning and Development:

• Demonstrate a willingness to learn and acquire new skills.

• Seek opportunities for professional development and growth.

Office Etiquette:

• Adhere to office etiquette, including proper phone etiquette, dress code, and general conduct.

About COSTNER LAW/Ark Title Group

Our journey began in 2009. We have since built a highly respected brand and are considered the preferred real estate closing firm by many investors, lenders, homebuilders, and realtors in the Southeast. We pride ourselves on our high standards, work ethic and drive to satisfy our clients and customers.

Our employees are our greatest asset. They are the ones continually cultivating our relationships and maintaining our high standards, allowing us to grow and reach new goals every year. The staff at Costner Law/Ark Title Group work as a team to bring our vision to life while representing our core values.

Why join our team?

• Unlimited PTO
• Medical, Dental, Vision, Life Insurance
• 401K retirement options