What are the responsibilities and job description for the Account Resolution Specialist - (Temporary 6 months) position at Cottage Hospital?
Join Our Team as an Account Resolution Specialist!
This is a temporary (6 months) 80 hours per pay period position.
Are you detail-oriented with a passion for healthcare billing and claims resolution? We are looking for a skilled Account Resolution Specialist to process claims accurately and efficiently while addressing inquiries on a timely basis. You’ll work in a dynamic healthcare environment and play a key role in ensuring seamless claims management with third-party carriers and intermediaries. Apply Today!
Job Summary:
Responsible for accurate and timely processing of claims to third-party carriers and intermediaries, and answering inquiries on a timely basis according to hospital written policies for assigned insurance carriers.
DUTIES & RESPONSIBILITIES:
- Works assigned Billing Worklist claims in a timely and accurate manner.
- Works assigned Follow Up accounts in accordance with follow up procedures, re-bills, as appropriate and reports to Revenue Cycle Director when procedures have been exhausted
- Maintains strong productivity and accuracy in core assigned tasks while balancing other projects, emails and requests
- Works assigned late charges and credit balance accounts in a timely and accurate manner.
- Works assigned Self Pay accounts and accurately drops balances to patients when appropriate
- Request relevant information from appropriate revenue cycle and clinical departments as required by payer
- Monitors billing-related errors, identifies error trends and provides feedback to Revenue Cycle Director for process improvement
- Thoroughly understand the departments key performance indicators
- Completes other Patient Financial Service (PFS) duties as needed when assigned as backup
- Observes the confidential nature of patient and hospital business
