ED Unit Coordinator - (LNA or EMT)

Join Our Emergency Department Team as an ED Unit Coordinator!

Cottage Hospital is seeking a flexible and dedicated ED Unit Coordinator to support our fast-paced Emergency Department. This dual-role position combines administrative responsibilities with hands-on patient care. As the central communications hub, you'll assist with patient registration and insurance coordination, while also providing essential support to nursing and physician staff in patient care. If you're an organized, adaptable team player with LNA or EMT experience, we'd love to hear from you!

Take the next step in your career apply today to make a difference in our Emergency Department!

JOB SUMMARY:

This is dual role that is responsive to the changing needs within the Emergency Department. The percentage of time in each role is dependent on a variety of factors including, but not limited to patient presentation, patient disposition and clinical needs. The two roles are Unit Coordinator and LNA/EMT.

Unit Coordinator:Performs receptionist and secretarial duties, while functioning as the focal communications hub in the Emergency Department. Registers patients, focusing on those arriving by ambulance. Obtains accurate insurance information and signatures when applicable and explains payment policies of the hospital

ED Tech:Provides direct patient care by assisting nursing and physician staff in the provision of care. This role will adhere to the New Hampshire Board of Nursing LNA Scope of Practice specific to the acute care setting. With demonstrated competence in both the UC and LNA roles, additional training can allow this role to perform other duties including phlebotomy, EKG's, IV removal and splinting tasks under delegation from nursing staff. Assists with the maintenance of a clean, comfortable, well-stocked nursing unit.

DUTIES & RESPONSIBILITIES:

• Manage communications in and out of the Emergency Department through both written and verbal communication. Mastery of phone and email systems expected.
• Be able to train new ED staff to basic use of the phone system, holding and transferring calls
• Perform registration duties as instructed by the Patient Access Department
• Primary focus is to register patients arriving by Ambulance and all patients when patient access closed
• Takes and records vital signs
• Obtains EKG's as requested. Is able to trouble shoot basic issues with obtaining EKGs: lead placement, interference, switched cables.
• Assists MD's with basic wound care, suturing and splinting.
• Collects (urine, stool, and sputum) and transports those and other lab specimens according to established procedure.
• Transports patients to x-ray and other patient areas as directed.
• Performs other tasks within training related to patient care as appropriate. (ie: providing nourishment, comfort measures, assists with toileting, etc.).
• Takes and records vital signs. Recognizes deviations and reports to RN.
• If trained to perform phlebotomist duties: Collect blood from peripheral sites as directed by the nursing staff.
• If trained to perform splinting duties: Assist with splinting as directed by the physician or nursing staff

Qualifications

Education

Required

Preferred High School

Licenses & Certifications

Required Basic Life Support LNA License EMT