What are the responsibilities and job description for the Customer Experience Representative position at Cottage Inn Pizza?
About Us
Cottage Inn Pizza is a reputable company dedicated to providing high-quality food and exceptional customer service. We are committed to building long-term relationships with our customers and community.
Your Role
As a Customer Experience Representative, you will play a vital role in shaping our customers' perceptions of our brand. You will be responsible for ensuring that every customer interaction is positive and memorable.
Key Responsibilities
- Provide top-notch customer service, responding to customer inquiries and concerns in a timely and professional manner
- Work closely with the delivery team to ensure seamless execution of orders
- Participate in ongoing training and development to enhance your skills and knowledge
Requirements
- 1-2 years of customer-facing experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment