What are the responsibilities and job description for the Taco Bell District Manager - San Luis Obispo/Santa Maria area position at Cotti Foods Corporation?
We are seeking a dynamic and experienced District Manager to oversee the operations of multiple Taco Bell restaurants in the San Luis Obispo and Santa Maria area. As a District Manager, you will be responsible for leading a team of restaurant managers, ensuring that each location meets Taco Bell's high standards of quality, customer service, and profitability.
Scope of Work – Including, but not limited to:
- Oversees 5-6 restaurant locations.
- Absolute uncompromising execution of the highest standards of OSHA, local health and safety codes, and company safety and security policy.
- Accountable for coaching and training various levels of management to achieve operational excellence.
- Is involved in the process for new employee orientation and monitors training processes to ensure the quality of training of team and managers.
- Works with Human Resources on employee relations matters including but not limited to hiring, terminations, or investigations.
- Creates and maintains a safe environment for all employees and guests.
- Determines, gathers and identifies information related to chronic or excessive repairs and maintenance issues.
- Develops and maintains management staffing levels; drives full management staffing for each location in the market; commits to the selection process; monitors staffing levels to anticipate sales seasonality.
- Encourage a top-line orientation through operational focus.
- Ensure that correct operational procedures are followed at all times.
- Lead employee recognition and motivation efforts throughout the market.
- Partner with each General Manager in the market to build and reach sales goals.
- Provide leadership for each manager in the market to ensure guest satisfaction.
- Provides needed employee relations assistance to managers and is proactive in addressing employee relations needs in the market.
- Utilize available reports to identify opportunities.
- Revise and/or formulate policies and promote their implementation.
- Supervise staff from different departments and provide constructive feedback.
Required Skills/Abilities:
- Able to make quick, appropriate decisions, and take action.
- Act in a friendly, courteous, and helpful manner towards guests and subordinates at all times.
- Communicate viewpoints and concerns to employees in a constructive manner.
- Capable of making quick and appropriate decisions.
- Detail-oriented with the ability to multitask and prioritize.
- Demonstrate patience and a positive attitude when delegating tasks and giving instructions.
- Present a tidy appearance with good hygiene.
- Strong verbal, reading, and math skills.
- Strong computer literacy.
- Take ownership and responsibility to solve problems.
Qualifications:
- 2-3 years of successful, high sales volume, operational management experience in the Quick Service Restaurant industry or retail environment.
- Basic business math and accounting skills with strong analytical/decision-making skills.
- Dynamic, energetic, and positive leader who is proactively driven to get things done the right way.
- Excellent organization and time management skills.
- Good communication skills with strong interpersonal and conflict-resolution skills.
- Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
- Strong leadership skills around coaching, developing the team, driving culture, problem-solving, executing tasks, and achieving results through others.
- Minimum 50-hour work week availability.
Physical Requirements:
- Able to lift 10-40 pounds, reach with arms and hands, stand, and walk for long periods.
Disclaimer: You are applying to Cotti Foods Group, a franchisee of Taco Bell’s Corp. Franchisees are independent business owners who set their own wage and benefits programs that can vary among franchises.
