Front Desk Assistant (NO Weekends! )

Job Type: Full-Time

About Us: Join a dynamic team at a leading auto repair specialty shop dedicated to providing top-notch service and expertise. We pride ourselves on our commitment to customer satisfaction and quality workmanship. We are looking for a motivated and detail-oriented Front Desk Assistant to join our team and help us continue to deliver exceptional and courteous service to our clients.

Key Responsibilities:

• Answering incoming phone calls and providing excellent customer service.
• Sourcing and ordering parts needed for repairs and maintenance.
• Managing Parts Returns
• Keeping customers informed about the status of their vehicles and any additional services needed.
• Entering organized and accurate records of all service transactions.

Qualifications:

• High school diploma or equivalent; additional technical or automotive training is a plus.
• Verifiable experience in a customer service role
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Proficiency with computer systems and software used in service writing.
• Multilinglual a plus

Benefits:

• Entry level training and ongoing professional development opportunities.
• Friendly and supportive work environment.
• Paid time off and holidays.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

• Employee discount
• Paid time off

Shift:

• 8 hour shift

Work Days:

• No weekends

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Greensboro, NC 27407 (Required)

Work Location: In person

Salary : $14 - $17