What are the responsibilities and job description for the Sales Associate/Front Desk Receptionist position at Cotton House?
Job Summary
We are seeking a friendly and organized Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle a variety of tasks including managing phone calls, processing transactions, and assisting customers with their inquiries. The ideal candidate will have strong customer service skills and a passion for creating a welcoming environment.
Responsibilities
- Greet and assist customers as they enter the facility, ensuring a positive first impression.
- Answer phone calls promptly and professionally, providing information and assistance as needed.
- Manage cash register operations, including processing payments accurately and efficiently.
- Maintain an organized front desk area, ensuring all materials are stocked and readily available.
- Utilize retail math skills to assist with sales transactions and inventory management.
- Engage in upselling techniques to promote additional products or services to customers.
- Handle customer inquiries and resolve any issues or complaints in a timely manner.
- Collaborate with team members to ensure smooth daily operations within the store.
Qualifications
- Proven experience in customer service or retail environments is preferred.
- Strong phone etiquette and communication skills are essential.
- Basic math skills required for handling cash register transactions and sales calculations.
- Experience with stock management in a grocery store or retail setting is a plus.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to learn new skills are highly valued.
Join our team as a Front Desk Receptionist where you can make a difference by providing outstanding service to our valued customers!
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $12 - $14
