What are the responsibilities and job description for the Dental Administration Specialist position at Cottonwood Oral and Maxillofacial Surgery?
Overview
We are seeking a dedicated and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for our patients while managing the front desk operations. This candidate will ensure a welcoming environment for patients and efficient administrative support. This role also requires a excellent customer service skills, attention to detail, and familiarity with dental office procedures.Bilingual candidates are preferred, as effective communication is key in delivering quality patient care.
Duties
- Greet patients warmly and manage the check-in and check-out process.
- Schedule appointments and manage the dental office calendar efficiently.
- Maintain accurate patient records, including treatment plans and health information management.
- Answer phone calls promptly, addressing inquiries and providing information about services.
- Assist with insurance verification and processing to ensure smooth billing procedures.
- Collaborate with dental staff to ensure seamless patient flow and optimal service delivery.
Qualifications
- High school diploma or equivalent; additional certification in medical or dental administration is a plus.
- Proficiency in dental terminology and medical scheduling practices.
- Strong organizational skills with attention to detail for accurate record keeping.
- Ability to work effectively in a fast-paced environment while maintaining professionalism.
- Bilingual skills and prior customer service experience are highly desirable to enhance communication with diverse patient populations.
- Previous experience in a dental or healthcare setting is an advantage but not required.
- Ability to maintain confidentiality of sensitive information in accordance with HIPPA guidelines.
If you are passionate about providing excellent patient care, are looking for a fast-paced and fun working environment and have the necessary skills, we invite you to apply for this rewarding opportunity as a Dental Receptionist.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- On-the-job training
- Paid time off
Medical Specialty:
- Surgery
Schedule:
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $18 - $20