What are the responsibilities and job description for the Patient Account Representative - Behavioral Health position at Cottonwood Springs LLC?
Overview
Financial Counselor - Behavioral Health
Monday-Friday, Standard Busniess Hours
Cottonwood Springs, part of Lifepoint Behavioral Health, nationally known healthcare organization with diversified delivery network with facilities from coast to coast, seeks passionate, patient-centric, and goal-oriented team members to join our team. We specialize in compassionate behavioral health services, including crisis stabilization, inpatient care, and outpatient treatment for acute mental health and substance use treatment. Our philosophy is built on a psychosocial model of care to decrease suicide rates, decrease addiction-related deaths, reverse the decline in life expectancy, and improve productivity in the communities we serve. We offer a collaborative work environment, competitive compensation, and flexible scheduling so you can focus on what really matters–providing quality patient care. Join our team in Olathe, Kansas to build a career that touches lives.
Benefits
- Affordable medical, dental and vision plans provided to meet the needs of full employees and their families
- Up to 16 days of PTO for full time employees
- 6 paid holidays for full time employees
- Tuition reimbursement
- 401(k) retirement plan
- Flexible spending and health savings accounts
- UKG Wallet - We've partnered with UKG Wallet, a voluntary Earned Wage Access benefit, to offer employees access to their pay on their own schedule
Position Details
What you will do in this role:
- Provides accurate account and billing information to required departments within timelines specified.
- Ensures the effective implementation of collection measures for uncollected co-pays, deductibles and coinsurance.
- Serves as additional point of contact regarding benefit determination within departmental timelines.
- Maintains self-pay/ self-pay after insurance work list and ensures accounts are worked daily and documents appropriately within the software system.
- Other duties as assigned
Qualifications
Qualifications:
- High school diploma or equivalent required
- Previous experience in healthcare collections or a related field, or any combination of education, training, or experience in health care business office setting preferred.
- Valid driver’s license preferred
- Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact.
