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Inside Sales and Service Representative

Cougar Sales & Rental Inc
Novi, MI Remote Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/24/2025

Industry leading company founded in 1968. We sell and rent contractors equipment and supplies. Join our team assisting customers in person and over the phone with all of there needs.

Overview
We are seeking a motivated and results-driven Inside Sales Representative to join our dynamic team. In this role, you will be responsible for generating new business opportunities and nurturing existing client relationships. The ideal candidate will possess a strong sales acumen and a passion for delivering exceptional customer service. You will engage with potential clients through various channels, including outbound calling and warm calling, to promote our products and services.

Duties

  • Conduct inbound and outbound calls to prospective clients to generate leads and set appointments.
  • Help customers in person with there in store needs.
  • Develop and maintain relationships with existing customers through regular follow-ups and exceptional service.
  • Collaborate with the business development team to identify market trends and opportunities for growth.
  • Provide accurate information about products, services, and promotions to assist customers in their purchasing decisions.
  • Meet or exceed monthly sales targets while maintaining high levels of customer satisfaction.

Skills

  • Proven experience in sales or customer service, with a strong understanding of the sales process.
  • Proficiency in using software tools, particularly Microsoft, for managing customer relationships.
  • Excellent communication skills with the ability to engage effectively with clients over the phone and in person.
  • Strong business development skills with a focus on identifying new market opportunities.
  • Exceptional customer service skills, ensuring a positive experience for all clients.
  • Join us as an Inside Sales Representative where your contributions will play a vital role in driving our company's success!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 – 45 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Shift:

  • 10 hour shift

Supplemental Pay:

  • Bonus opportunities
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $18 - $22

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