What are the responsibilities and job description for the Receptionist position at Coughlin & Gerhart, LLP?
Job Description
Job Description
Description :
Performs all receptionist functions relating to answering and forwarding phone calls, greeting clients, vendors, and guests, sorting mail, and providing refreshments to visitors. Upholds positive contact with clients, attorneys and staff, and maintains confidentiality of client matters.
RESPONSIBILITIES :
- Operate multi-line telephone console to relay incoming, outgoing, and intra-system calls.
- Receive and record oral information from telephone callers or in person, communicate to attorneys and staff.
- Forward telephone calls and faxes to appropriate attorneys and staff.
- Meet and greet clients / visitors to the law office, ensure proper clearance and routing of such parties in accordance with firm policies; notify supervisor of difficult situations.
- Receive and record deliveries to the firm and / or individuals in the firm and route them accordingly.
- Schedule and maintain records for use of conference rooms.
- Maintain ample stationery supplies in conference rooms and assist with ordering additional supplies, as necessary.
- Uphold neatness of lobby, reception area, and conference rooms.
- Investigate and direct mail that is not addressed to a specific individual.
- Make photocopies for clients / attorneys, as needed.
- Assist staff and attorneys with clerical related tasks (i.e., organization of files, mailings, organization of medical records, library filing, data entry, etc.)
- Perform roll call during building emergency evacuations.
- Record whereabouts of firm personnel on a daily basis.
- Maintain and monitor visitor badge inventory.
- Assumes other duties as assigned by Director-HR.
Requirements : SKILLS :
QUALIFICATIONS :
Coughlin & Gerhart provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
