Group Program Manager

Position Summary:

CAQH is seeking a Group Program Manager to lead a mission-critical, end-to-end platform modernization initiative. This is a high-impact, executive-facing role responsible for driving Agile execution, managing complex cross-functional and international vendor relationships, and ensuring strategic alignment between technology investments and business outcomes.

Unlike traditional program management roles, this position goes beyond process facilitation: it requires true leadership in Agile transformation, financial oversight, and stakeholder influence at the executive level. The Group Program Manager will be accountable for program health, Agile maturity, and ensuring that teams deliver measurable business value, not just complete tasks. This position reports to the Director, Portfolio & Program Management, as part of an established team of seasoned, disciplined, accountable and self-motivated PMO professionals.

This is a full-time, exempt position. 

Base Salary Range: $175,000 - $195,000

Specific Responsibilities:

1. Strategic Program Leadership & Agile Execution
   • Own and lead CAQH’s platform modernization efforts, ensuring seamless execution from strategy to delivery.
   • Drive Lean Portfolio Management (LPM) and modern Agile principles, ensuring Agile adoption goes beyond compliance and delivers tangible business value.
   • Facilitate Program Increment (PI) planning, Scrum of Scrums, and Agile ceremonies—but with a focus on outcomes, not just process adherence.
   • Establish, track, and report on program health metrics, ensuring clear visibility into risks, dependencies, and roadblocks.
   • Enable collaboration across engineering, product, operations, and vendor teams to drive business outcomes.
2. Executive & Stakeholder Engagement
   • Serve as the primary program liaison to CAQH’s Executive Leadership Team (ELT), ensuring transparency and alignment on progress, risks, and key decisions.
   • Develop and deliver data-driven presentations and reports, translating complex program details into compelling executive narratives.
   • Act as a strategic thought partner to business leaders, ensuring program execution aligns with CAQH’s long-term goals.
3. Vendor & Partner Management

• Own the relationship with an international vendor, ensuring alignment with delivery timelines, performance SLAs, and business priorities.
• Lead contract negotiations and vendor governance, ensuring accountability for results.
• Proactively manage dependencies between internal teams and external partners, mitigating risks and ensuring smooth collaboration.
1. Agile Budgeting & Financial Oversight
   • Manage the full program budget, ensuring effective allocation of resources and cost efficiency.
   • Track and report on financial health metrics, providing leadership with insights on investment impact.
   • Partner with Finance and Product teams to optimize Agile funding models and maximize ROI.
2. Change Management & Agile Transformation
   • Drive enterprise-wide Agile adoption, coaching teams and leadership on modern Agile best practices beyond SAFe®.
   • Lead change management efforts, ensuring teams successfully transition to new ways of working and adopt Agile at scale.
   • Align Agile execution with CAQH’s broader digital transformation strategy, fostering a culture of continuous improvement and innovation.
   • Evolve the Program Management Office agile and traditional methodologies and toolset.
   • Consult with and educate team members across the organization on program and project management best practices, standards and technologies.
   • Acquire and cultivate working knowledge of the organization’s products, services and solutions.
   • Challenge status quo, elevate productivity standards and champion new efficiencies.

Skills & Experience:

• 10 years of experience leading large-scale technology programs, including software product development, Agile transformation, and enterprise modernization initiatives.
• 10 years of Agile Program Management experience, with deep expertise in Agile frameworks (SAFe®, Scrum, Kanban, Lean Portfolio Management, etc.).
• Executive presence and communication skills, with a proven track record of engaging senior leadership and presenting to C-level stakeholders.
• Experience managing international vendors, including contract negotiation, performance management, and risk mitigation.
• Strong financial acumen, with experience in budgeting, cost tracking, and financial reporting for large programs.
• Ability to thrive in a collaborative fast-paced, schedule-driven matrix organizations.
• Expert command of lifecycle management for software, products, programs, and projects.
• Strong team player able to influence the outcome of projects without direct authority and be a role model for others in the organization.
• Ability to drive Agile maturity and business value realization, ensuring Agile adoption translates into measurable impact.
• Project Management Institute (PMI), Scrum and SAFe certifications required.
• Strong proficiency in Atlassian tools (JIRA/Confluence) and Agile reporting dashboards.

Education:

Bachelor’s degree required; business and technology disciplines preferred. 

WHO WE ARE

Named one Modern Healthcare’s “Best Places to Work,” CAQH has helped nearly 1,000 health plans, 2 million providers, government entities and vendors connect, exchange information and operate more efficiently. CAQH technology-enabled solutions and its Committee on Operating Rules for Information Exchange (CORE) bring the healthcare industry together to make sharing business information more automated, predictable, and consistent. CAQH Insights researches opportunities to reduce the burden of manual processes in healthcare administration.  

WHAT YOU GET

CAQH recognizes that its most important asset is its growing team of smart, creative, collaborative, forward-thinking and passionate professionals – and that a comprehensive employee benefits package is an important factor for them in choosing where to work. CAQH offers competitive compensation along with an extensive benefits package for all full-time employees, including medical, dental and vision coverage, tuition assistance and a 401k. We offer full-time remote work to all staff from any location and maintain a physical office in downtown Washington, DC.

At CAQH, we are proud of our active commitment to Diversity, Equity, and Inclusion (DEI). Our DEI committee works diligently to foster an inclusive workplace where all individuals are valued, respected, and empowered. We embrace diverse perspectives and are dedicated to providing equal opportunities for everyone to thrive. Join us in our mission to transform healthcare through innovative technology solutions while making a positive impact on the lives of diverse communities.

CAQH is an equal opportunity employer. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all personnel actions, without regard to race, color, religion, sex, national origin or ancestry, age, marital status, disability, protected veteran status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, source of income, place of residence, or any other characteristic protected by law. CAQH will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.

Applicants have rights under the Family Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA). If you are interested in applying for employment with CAQH and need an accommodation to apply for a posted position, contact CAQH Human Resources at 202-517-0436.

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Salary : $175,000 - $195,000