What are the responsibilities and job description for the Customer Service Representative at EWR Airport position at COUNCIL FOR AIRPORT OPPORTUNITY?
Summary
Council for Airport Opportunity (CAO) is not the Employer of Record for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Council for Airport Opportunity (CAO) is a non-profit organization that supports the airport community with its talent acquisition needs. CAO has a proven track record for sourcing and staffing the right talent for top companies at JFK, Newark, and LaGuardia Airports. The Customer Service Representative will work onsite at EWR Airport.
Duties & Responsibilities
- Create unforgettable experiences by interacting with customers in a warm, helpful way that builds loyalty and lasting connections
- Stay one step ahead by anticipating customer needs and taking ownership when things don’t go as planned
- Embrace a safety-first mindset every day, holding yourself and your team to the highest standards
- Tackle challenges with calm confidence — stay steady, flexible, and never take frustrations personally
- Be a team player who lifts others up, supports new processes and technologies, and celebrates team success
Qualifications
- Must be at least 18 years old
- High School Diploma or G.E.D preferred
- Must be reliable and available to work varied hours, weekends, and holidays
CAO participants please contact your CAO Account Manager to complete the application process.
Please note ALL applicants must contact CAO to complete the application process for posted opportunities.
At Council for Airport Opportunity, we provide a fair and equal employment opportunity for all applicants and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.
Customer service, teamwork, safety-first, problem-solving, adaptability, communication, empathy, responsibility, collaboration, customer loyalty, conflict resolution, flexibility, interpersonal skills, proactive approach, positive attitude, professionalism, support, resilience, multitasking, relationship building, airport
Job Type: Full-time
Pay: $19.75 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- Day shift
- Evening shift
- Night shift
Application Question(s):
- Are you willing and able to stand, walk, and handle baggage for an eight-hour shift?
Ability to Commute:
- Newark Liberty International Airport, NJ (Required)
Work Location: In person
Salary : $20
