What are the responsibilities and job description for the Front office Invoicing Specialist position at Coundouriotis Facial Plastic Surgery?
Job Title: Front Office Invoicing Specialist
Job Summary: The Front Desk Invoicing position is a key position who directly interacts throughout the day with all patients in a cosmetic surgery practice. The position is responsible for answering the phone, scheduling patients, checking patients in and out and accurately invoicing patients using Nextech (or equivalent EMR system) practice management system. The position is responsible for all aspects of organizing the front desk for the beginning and end of day and for supporting the cosmetic sales team and clinical staff.
Duties and Responsibilities:
- Communication with patients via telephone, email, in office, and written correspondence as needed
- Schedule, review and accurately maintain patient schedule for doctors, nurses, aestheticians using Nextech or equivalent practice management system
- Accurately invoice patients for services provided using Nextech or equivalent practice management and patient database system. .
- Accurately record, track and mange patient's points, discounts, packages
- Accurate documentation of patient communication to maintain accurate records and for keep doctors and staff informed of patient questions or potential issues
- Assist in implementation of special sales or marketing projects as assigned
- Help to maintain updated patient information, treatments and schedules to ensure accuracy and completeness
- Effectively present the medical practice and providers in a positive and well- informed manner.
- Effectively present the doctors qualifications, expertise, training and patient care philosophy
- Establish and foster teamwork with all office staff and support groups
- Maintain and demonstrate a positive attitude and a focused dedicated work ethic
Qualifications and Requirements:
- Highly skilled in working with computers and basic software packages including Microsoft word, data base packages, medical scheduling software, systems to create invoices for services provided or products purchased.
- Previous experience in cosmetic or elective surgery industry very beneficial (non-insurance based medical practice)
- Experience working with EMR systems in cosmetic surgery industry
- Familiarity with cosmetic surgery terminology
- High school diploma
- Previous experience in cosmetic industry helpful
Job Type: Full-time
Pay: $18.75 - $20.25 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- St Petersburg, FL 33714 (Required)
Work Location: In person
Salary : $19 - $20