What are the responsibilities and job description for the Clinical Systems & Business Intelligence Specialist position at Counseling & Recovery Services?
We have an opening at our Yale office. This is an in office position. The role of a Clinical Systems & Business Intelligence Specialist requires the c ompletion of a Bachelor’s degree or equivalent in Healthcare, Business Intelligence, Information Systems, or related field. Background in mental health settings and previous experience in clinical systems management, business intelligence or a similar role preferred.
Two years of experience as a data analyst or in data management, including developing dashboards using Excel is preferred. Advanced level skills using Power BI and Excel (e.g., pivot tables/charts, using shapes, and textboxes) required. Familiarity with data management and reporting tools. Strong understanding of Electronic Health Record (HER) systems and troubleshooting techniques.
The starting annual salary for Clinical Systems & Business Intelligence Specialist is $60,000.00.
Do you enjoy making a difference in the lives of patients and your community? Come join our community here at Counseling & Recovery Services of Oklahoma. Where building better lives happen daily!
Counseling & Recovery Services of Oklahoma provides mental health and substance abuse treatment, physical health care management and wellness services for over 5,000 children and adults annually. We are Oklahoma's only community mental health center certified in the Sanctuary model of care. Using this model, the agency provides trauma-informed care helping to create an environment of safety, identify and manage emotions, process loss and help clients create a future of growth and change. Due to tremendous growth, we are hiring a Data Analystat our Yalelocation. As a member of our CRS team, you will have the opportunity to improve the quality of life for our patients by delivering one-on-one clinical guidance and support.
This position blends clinical systems management with business intelligence expertise. The Clinical Systems & Business Intelligence Specialist will collect, analyze, and present clinical data to track outcomes, and support troubleshooting for the agency's Electronic Health Record (EHR). They will assist with Quality Assurance and Quality Improvement (QA/QI) efforts, ensuring services align with best-practice guidelines. The role also involves leading client satisfaction surveys and presenting the findings in clear, actionable formats. Proficiency in Power BI, advanced Excel (pivot tables, dashboards), and performance tracking is essential. This role requires a proactive, analytical professional dedicated to enhancing clinical systems and driving performance through data-driven insights and training.
Special Knowledge, Skills & Abilities
Drug Free Workplace Policy
This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license does not exclude any applicants; however all employees are subject to the Counseling & Recovery Services of Oklahoma Drug Free Workplace Policy.
EEO/AA Employer/Vet/Disabled
Counseling & Recovery Services of Oklahoma (CRS) is committed to the full inclusion of all qualified individuals. As part of this commitment, CRS will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Frank Jeffries, Human Resources Director by calling 918-392-5817
Two years of experience as a data analyst or in data management, including developing dashboards using Excel is preferred. Advanced level skills using Power BI and Excel (e.g., pivot tables/charts, using shapes, and textboxes) required. Familiarity with data management and reporting tools. Strong understanding of Electronic Health Record (HER) systems and troubleshooting techniques.
The starting annual salary for Clinical Systems & Business Intelligence Specialist is $60,000.00.
Do you enjoy making a difference in the lives of patients and your community? Come join our community here at Counseling & Recovery Services of Oklahoma. Where building better lives happen daily!
Counseling & Recovery Services of Oklahoma provides mental health and substance abuse treatment, physical health care management and wellness services for over 5,000 children and adults annually. We are Oklahoma's only community mental health center certified in the Sanctuary model of care. Using this model, the agency provides trauma-informed care helping to create an environment of safety, identify and manage emotions, process loss and help clients create a future of growth and change. Due to tremendous growth, we are hiring a Data Analystat our Yalelocation. As a member of our CRS team, you will have the opportunity to improve the quality of life for our patients by delivering one-on-one clinical guidance and support.
- Benefits:
- Competitive 2024 Market Value Salaries.
- 4% 403B Employer "Gifted" Contribution.
- 3% Merit and 4% Bonus Increase Potential.
- 10 Paid Holidays, and 2 Floating Holidays.
- Up to 3 weeks Vacation time.
- Gym Membership Stipend.
- Affordable Medical, Dental & Vision Plans.
- Employer-paid Life Insurance.
- Employer-paid Long Term Disability.
- Continuing Education Stipend up to $500.
This position blends clinical systems management with business intelligence expertise. The Clinical Systems & Business Intelligence Specialist will collect, analyze, and present clinical data to track outcomes, and support troubleshooting for the agency's Electronic Health Record (EHR). They will assist with Quality Assurance and Quality Improvement (QA/QI) efforts, ensuring services align with best-practice guidelines. The role also involves leading client satisfaction surveys and presenting the findings in clear, actionable formats. Proficiency in Power BI, advanced Excel (pivot tables, dashboards), and performance tracking is essential. This role requires a proactive, analytical professional dedicated to enhancing clinical systems and driving performance through data-driven insights and training.
Special Knowledge, Skills & Abilities
- Experience identifying trends, creating reports, and presenting data to non-technical stakeholders.
- Knowledge of Quality Assurance and Quality Improvement processes in healthcare.
- Experience conducting clinical reviews in a healthcare setting.
- Ability to work independently and collaborate effectively within a team environment.
- Ability to work independently with moderate latitude for the use of initiative and independent judgment in fulfilling job responsibilities.
- Uphold CRS Code of Ethics by conducting professional activities with honesty, integrity, respect, fairness, and good faith in a manner that reflects positively upon the organization.
- Data Analysis & Business Intelligence
- Collect, analyze and present clinical data to identify trends and key insights
- Develop and maintain interactive Power BI dashboards and Excel reports to support data-driven decision-making.
- Utilize Excel advanced features such as pivot tables, formulas, and dashboards to visualize data and generate reports.
- EHR Facilitation & Troubleshooting
- Support the facilitation of Electronic Health Record (EHR) processes, helping ensure efficient and accurate system use.
- Provide technical support and troubleshooting through help desk operations, resolving issues in a timely manner.
- Quality Assurance & Quality Improvement
- Assist with the implementation and monitoring of QA/QI initiatives, ensuring services align with best-practice guidelines.
- Conduct quantitative chart reviews to ensure services comply with regulatory requirements.
- Track and report on the effectiveness of QA/QI efforts, documenting all actions and outcomes.
- Client Satisfaction & Survey Management
- Manage the creation and distribution of client satisfaction surveys, ensuring timely feedback collection.
- Analyze survey data and present findings in a clear, digestible format to inform organizational improvements.
- Training & Performance Improvement
- Facilitate training sessions focused on system use, performance improvement, and best practices.
- Collaboration & Reporting
- Work closely with clinical and administrative teams to understand operational needs and provide data-driven insights.
- Assist in the preparation of reports and presentations to communicate findings to stakeholders.
Drug Free Workplace Policy
This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license does not exclude any applicants; however all employees are subject to the Counseling & Recovery Services of Oklahoma Drug Free Workplace Policy.
EEO/AA Employer/Vet/Disabled
Counseling & Recovery Services of Oklahoma (CRS) is committed to the full inclusion of all qualified individuals. As part of this commitment, CRS will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Frank Jeffries, Human Resources Director by calling 918-392-5817
Salary : $60,000
