What are the responsibilities and job description for the Hybrid- Associate, Quality Assurance Unit position at Counterpart International?
Overview
Counterpart International is seeking an Associate to join our Quality Assurance Unit (QAU). The QAU Associate is a member of a team of professionals working under the supervision of the QAU Sr. Director. The QAU team is responsible for establishing best practices, policies, procedures, and tools for program implementation; ensuring knowledge sharing amongst projects; supporting startups and close downs to ensure efficiency; and training Program Delivery and project staff. The QAU Associate aids with developing workflows, process maps, templates, and other project operations and budget-related tools; and provides logistical, project management, and budget related support. Moreover, the QAU Associate assists the QAU Program Budget Manager with compiling and entering data on project budgets, preparing portfolio wide budget analyses, and providing troubleshooting support to programs so tools function properly. The QAU Associate reports to the QAU Sr. Director.
Responsibilities
QAU general support
- Work with QAU Sr. Director to identify and solve service delivery challenges and ensure project operational needs are met in a timely way.
- Assist the QAU Sr. Director with project start-up and close-down to ensure essential / high risk tasks are completed within deadline.
- Identify and propose solutions to solve service delivery challenges and ensure project operational needs are met in a timely manner.
- Escalate operational risk to appropriate departmental leadership.
- Research and compile information for projects as requested by QAU Sr. Director or other Counterpart leadership.
- Manage QAU consultant agreements, tracking and processing payments for consultants and vendors.
- Draft, edit, or update PSU workflows and process maps.
- Provide administrative and logistical support for QAU training or other activities and staff travel arrangements.
- Develop and maintain positive working relations with departments within Counterpart (Communications; HR; Grants, Contracts, and Compliance; Finance; and other divisions).
- Take notes of recurring QAU team meetings and share minutes; organize ice breaker and team building activities.
Project budgeting management
Prepare periodic and annual project budgeting / forecasting exercises to ensure timely completion within quality standards
Qualifications
The salary range for this position is $44,506-$71,185 annually.
Counterpart is an equal opportunity / affirmative action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics. Military veterans, Ameri-Corps, Peace Corps, and other national service alumni are encouraged to apply.
Accessibility Notice : If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to recruiting@counterpart.org. Please view Affirmative Action / Equal Employment Opportunity Posters provided by OFCCP here.
Pay Transparency Nondiscrimination Provision : Counterpart will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Only finalists will be contacted. No phone calls, please.
Salary : $44,506 - $71,185
