What are the responsibilities and job description for the Leasing Consultant position at Country Club Apts?
- Demonstrate strong sales skills to both internal and external customers.
- Manage the sales process from start to finish to achieve sales goals.
- Ensure that all leads via telephone, walk in traffic, internet leads, etc. are followed through until closed.
- Find qualified leads through referrals, networking, company supported advertisement and outreach marketing efforts.
- Answer questions and tour apartment homes to determine the needs of potential residents.
- Close the sale/renewal by effectively communicating the value of the community and company commitment to delivering a quality living environment and home.
- Maintain closing ratio based upon the needs of the community.
- Monitor and follow-up on pending renewal offers.
- Demonstrate customer service skills to both internal and external customers.
- Create and maintain ongoing relationships with potential and current residents.
- Use customer service skills to take resident requests, address resident concerns and resolve them effectively and efficiently.
- Participate in social media marketing to obtain traffic.
- Prepares and assists with all leasing paperwork in a timely and accurate manner.
- Maintain professional demeanor at all times.
- Use exceptional multi-tasking skills to streamline processes and effectively manage daily tasks.
- This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by your manager.
- KNOWLEDGE, SKILLS AND ABILITIES
- Sales-minded individual with attention to detail.
- Self-motivated with the ability to take initiative without instruction.
- Able to meet/ exceed sales objectives.
- Excellent communication and follow-up skills via email, text, writing and phone.
- Positive attitude, strong work ethic and reliable.
- Microsoft Office including Word, Excel and Outlook.
- Excellent follow-up skills via email, text, writing and phone.
- Positive attitude, strong work ethic, reliable and self-motivated.
- Must have the ability to work with little direction maintaining confidentiality and professionalism.
- Multi-task and be a team player.
- Strong communication skills with outgoing personality.
- QUALIFICATIONS
- Leasing, sales, and/ or customer service experience is desired.
EDUCATIONAL AND/OR EXPERIENCE
High School Diploma or equivalent required. Six months to one year related experience and/or training; or equivalent combination of education and experience. Good communication skills and an ability to interact with a wide range of people.
LANGUAGE/MATHEMATICAL/REASONING ABILITY
Ability to generate reports, business correspondence. Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to apply common sense understanding and carry out instructions furnished written and verbally.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Yardi: 1 year (Preferred)
- Property leasing: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $12 - $15