Host

Job Summary

We are seeking a friendly, outgoing, and professional Hostess to join our team. As the first point of contact for guests, you will be responsible for creating a warm and welcoming atmosphere while managing reservations, seating arrangements, and member inquiries. The ideal candidate is friendly, professional, organized, and thrives in both slow and fast-paced environments.

Job Tasks/Duties

• Greet members and guests warmly (by name when possible) upon arrival.
• Manage reservations through ClubEssential, promptly communicating changes to the Food & Beverage Manager(s).

· Thoroughly completes pre and post-shift duties, with ongoing tasks during the shift as needed.

• Handle all incoming phone calls, answer member inquiries, manage reservations, and provide information about club events.
• Promptly notify the supervisor of member complaints as they arise.
• Attend staff meetings, including pre-shift (line-up), as required.
• Work collaboratively with servers, bartenders, and kitchen staff to ensure seamless service.
• Maintain cleanliness of tables, soft seating, hostess stand, and surrounding areas.
• Assist servers when necessary, including:
• Distributing and clearing menus
• Taking and placing beverage orders
• Providing tableside water service
• Delivering and serving beverages
• Clearing empty glasses and cleaning tables as needed
• Uphold health and safety regulations to ensure a positive dining experience for all guests.
• Process credit card and member charges in accordance with standard operating procedures.
• Comply with all state, local, and club policies regarding the service of alcohol; immediately inform a manager if service to a member or guest is questionable.
• Consistently follow proper sanitation practices, including personal hygiene standards.
• Perform additional tasks as assigned by the Food & Beverage Manager(s).

Job Knowledge, Core Competencies, and Expectations

• Prior experience as a hostess or in a customer service role is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and remain composed under pressure.
• Professional appearance and welcoming demeanor.
• Familiarity with reservation and seating software is a plus (ClubEssential preferred).
• Availability to work evenings, weekends, and holidays as needed.

Physical Requirements

• Ability to stand for long periods and perform movements such as walking, climbing stairs, balancing, stooping, kneeling, crouching, bending, stretching, and reaching.
• Ability to look at digital screens (computer, tablet, or point-of-sale system) for extended periods.
• Ability to accurately use touchscreen devices, keyboards, and a mouse.
• Ability to hear and respond to phone calls, paging systems, and guest inquiries in a noisy environment.
• Ability to push, pull, or lift up to 50 pounds.
• Ability to perform continuous, repetitive motions.
• Ability to work in hot, humid, and noisy environment.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Shift:

• Day shift

Work Location: In person

Salary : $17