Housekeeper

Title: Housekeeper

Reports To: Clubhouse Manager

Position Summary:

The primary accountability for Housekeeper is to maintain and service the club operations property as directed. The individual must be dedicated to providing quality service and exceeding Member and Guest expectations. He/She is responsible for maintaining and ensuring the highest level of facility maintenance and cleanliness of the club.

Essential Functions and Accountabilities:

1. Maintain a clean, aesthetically desirable and safe club environment, which meets the expectations of the General Manager, Department Managers and Club Members/guests.

2. Keep all indoor and outdoor areas of club clean and maintained. Remove trash from trash cans in all areas of the club and club offices.

3. Maintain carpets clean by vacuuming and spot cleaning where necessary. Keep all floors swept, mopped and polished, including as applicable courts, exercise rooms, stairwells, lobby and hallway areas, restrooms, and any other areas needed. Dust and wipe down furniture, shelves, chair arms, desks, credenzas, chandeliers, pictures, televisions, woodwork and artwork, including all ceiling HVAC registers.

4. Clean all mirrors, glasswork, and windows.

5. Assist in locker room and administrative offices as needed and assist in laundry as needed, if applicable.

6. Responsible for plant maintenance and ensuring that plants/planters are properly clear of any debris and dead leaves, etc. Clean water in fresh flower arrangements.

7. Re-stock supplies as needed in areas such as Member and Employee restrooms, etc.. Notifying supervisor timely as supplies run low or depleted needing to be purchased.

8. Must effectively communicate and correspond with their Supervisor to coordinate, acknowledge, prioritize, document and complete work requested from all Department Heads and Members and Guests. Including, notification of any problem or safety issues around the club.

9. Responsible for seeing that daily assignments is completed in their respective areas, to meet Club standards (ie orderly/organized work areas, straighten/arrange entry area, picking up trash/debris, etc.).

10. Assist fellow Employees, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.

11. Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible

Other Accountabilities:

1. Because of the fluctuating demands of the Club's operation, it may be necessary that each Employee perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.

2. Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.

3. Ability to work well under pressure, coordinating multiple tasks at any given time as directed

4. Ability to focus attention on detail.

5. Responsible for maintaining good conduct and safe working habits while in all areas and assuring that others are acting safely.

6. Wearing a CLEAN and neat uniform that follows ClubCorp and your property uniform standards daily.

Reporting Relationships:

1. Reports Directly To: Director of Maintenance / Clubhouse Manager

2. Also Works For: all Department Heads

3. Directly Supervises: N/A

4. Indirectly Supervises: N/A

Dimensions:

WORK EXPERIENCE: 1-2 years in the general housekeeping preferred

EDUCATION: High school diploma or equivalent preferred.

WORKING CONDITIONS/ENVIRONMENT: Indoor and outdoor environment. Frequent change in temperature may be applicable.

Pay: $11-14; Based on experience

Job Type: Part-time

Pay: $11.00 - $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Food provided
• Paid training

Schedule:

• 4 hour shift
• 8 hour shift
• Holidays
• Weekends as needed

Experience:

• Housekeeping: 2 years (Preferred)

Work Location: In person

Salary : $11 - $14