Demo

Housekeeping Manager

Country Club of Detroit
Grosse Pointe, MI Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 4/24/2025

Job Description

Job Description

Salary : Summary :

The Housekeeping Manager reports directly to the Assistant General Manager, and works to ensure the highest standards of sanitation, safety, comfort and aesthetics for the Club. Responsible for overseeing all housekeeping department projects and programs, the Housekeeping Manager also supervises all housekeeping employees (housepersons, housekeepers and laundry) from hire to discharge, scheduling and inspecting work assignments, and informing of club regulations. The Housekeeping Manager ensures the adequate supplies are on hand and requisitions supplies and will alert the Purchasing or Maintenance department about items or areas requiring repair or replacement.

Essential Job Duties :

  • Hire, train, evaluate, coach and inspire housekeeping and laundry staff to ensure highest level of cleanliness and aesthetics are maintained throughout club
  • Plans the work of the Housekeeping Department and distributes assignments accordingly; assigns regular and special duties to housekeeping team, and laundry attendants; schedules employees and assigns days off according to occupancy forecasts; maintains timesheets for all employees within the department.
  • Inspects the housekeeping staff periodically to check quantity and quality of work
  • Interacts and approves all supply requisitions in collaboration with Purchasing Department
  • Develops departmental budget and, after approval, monitors and takes corrective action as necessary to ensure that financial goals are attained
  • Makes recommendations regarding necessary capital expenditures and special maintenance and repair improvements
  • Develops and implements linen, supply and other inventory management programs to control expenses
  • Participates in ongoing evaluation programs to ensure that all club areas meet cleanliness, safety and other standards
  • Serves as an ad hoc member of appropriate club committees
  • Plans professional development and training activities for employees
  • Works with other department heads for set-up of furniture and other necessary items for special events
  • Maintains and manages the uniform program for all team members
  • Conducts and implements regular inspections of all club facilities to note needs for all clubhouse areas
  • Maintains Material Safety Data Sheet forms and conducts chemical safety training programs for department personnel
  • Supervises compliance with outsourced cleaning contractors
  • Attends department head and other staff meetings
  • Completes other appropriate tasks assigned by supervising manager

Minimum Skills & Qualifications :

  • Knowledge of cleaning supplies, equipment and techniques required
  • Ability to train and supervise workers and communicate effectively
  • Ability to read and understand a banquet event order required
  • Computer knowledge required
  • Ability to administer all housekeeping services for the clubhouse, guest rooms and public and staff areas
  • Knowledge of and ability to perform required role during emergency situations
  • High School diploma or GED required
  • Club, resort or other hospitality industry housekeeping experience
  • Must be legally authorized to work in the United States
  • Working Conditions :

  • Exposure to loud noise levels and chemicals
  • Lifting, bending, climbing, stooping and pulling
  • Continuous standing and walking
  • Morning, afternoon and evening shifts
  • Provided Amenities :

  • Daily lunch provided during working hours
  • Employee golf privileges on Mondays
  • Uniforms (company provided work polos and hat)
  • Proper Personal Protection Equipment (gloves, eye protection, ear protection and rain gear)
  • Discounted merchandise in Pro Shop
  • Paid Time Off
  • Medical and dental insurance
  • 401(k)
  • Company provided short term and long-term disability insurance
  • Company provided life insurance
  • Annual bonus opportunity
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