What are the responsibilities and job description for the Server Assistant position at COUNTRY CLUB OF ROCHESTER?
The Country Club of Rochester is a prestigious Platinum Club of America and one of the country's oldest clubs with deep roots in the community. This is a great chance to be part of a devoted team who takes pride in providing excellent service. We are seeking qualified and dedicated individuals to fill the Server Assistant Position!
Job Summary:
Under the general guidance and supervision of the Senior Food & Beverage Manager and Assistant General Manager, the Server Assistant is responsible for assisting in the overall execution of the member and guest experience while dining at the Club.
Duties/Responsibilities:
- Greeting members and guests by name when possible
- Providing a welcoming environment to members and guests while dining at the Club
- Ensuring prompt and courteous attention to member and guest needs while providing superb overall customer service
- Maintaining a clean and safe environment, working with team members when necessary
- Assist servers in setting up tables, arranging place settings, and ensuring a welcoming ambiance.
- Refill water glasses and offer other assistance to diners.
- Clear tables promptly and efficiently after guests finish their meals.
- Collaborate with servers to deliver exceptional dining experiences to members and guests.
- Participate in setting up and breaking down event spaces as directed by the events team.
Required Skills/Abilities:
- Able to work at a rapid pace while maintaining attention to detail; ability to multi-task
- Learn member names and personally recognize members and guests
- Be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
- Must be available for AM, PM and Weekend shifts
