Evening Front Desk Associate (Full or Part-Time)

Great position for recently or semi-retired individuals and students!

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you! Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

• Perform all check-in tasks
• Manage phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to guest issues in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Maintain updated records of bookings and payments

Skills

• Work experience as a Hotel Front Desk Agent, Receptionist or similar role preferred
• Guest services mindset
• Excellent communication and organizational skills
• Efficiency on the computer preferred (on-the-job training of computer system provided)

Requirements

• Able to stand for (potentially) 8 hours
• Able to lift up to 50 lbs

Job Type: Full or Part-time

Salary: $15.00 per hour starting

Schedule:

• 2PM-10PM shift
• 8 hour shift
• Weekend and holiday availability required (will not be required to work every weekend or holiday)

Ability to commute/relocate:

• Schofield, WI 54476: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Front desk/Reception: 1 year (Preferred)
• Hotel experience: 1 year (Preferred)

Work Location: One location, in person

Expected hours: 8 – 40 per week

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Free parking
• Referral program

Schedule:

• 8 hour shift
• Evening shift
• Rotating weekends
• Weekends as needed

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Schofield, WI 54476 (Required)

Ability to Relocate:

• Schofield, WI 54476: Relocate before starting work (Required)

Work Location: In person

Salary : $15