What are the responsibilities and job description for the Assistant Manager position at Country Inn and Suites By Radisson?
Overview
The Assistant Manager will oversee Hotel operations and ensure exceptional customer service delivery. This role requires a strong background in hospitality management and excellent communication skills. We are looking for an Assistant Manager to join our growing company. In this role Assistant manger will help oversee the daily operations of our hotel to ensure a smooth and profitable operation.
Responsibilities
- Assist General Manager in supervising work at all levels (Front Desk, Breakfast staff, housekeeping staff and set clear objectives)
- Assist in plan activities and allocate responsibilities to achieve the most efficient operating model
- Communicate with guests (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Assist in dealing with maintenance issues, shortages in staff or equipment, renovations etc.
- Assist in inspecting facilities regularly and enforce strict compliance with health and safety standards
Requirements
- Proven experience in hotel management or a related field
- Strong customer service skills with a focus on guest satisfaction
- Proficiency in hospitality software and booking systems
- Excellent phone etiquette and communication skills
- Multilingual abilities are a plus for interacting with diverse guests
Job Type: Full-time
Pay: $32,000.00 - $38,000.00 per year
Benefits:
- Health insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Merrillville, IN 46410 (Required)
Ability to Relocate:
- Merrillville, IN 46410: Relocate before starting work (Required)
Work Location: In person
Salary : $32,000 - $38,000
