What are the responsibilities and job description for the Front Desk Agent position at Country Inn and Suites By Radisson?
- 7:00 pm-03:30 pm Saturday-Sunday, or
- 7:00pm-03:30 pm Friday-Monday
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- Perform other duties as assigned by management, such as managing cashiering or checking in/out customers, responsible for front desk phone calls or guest services staff.
- Provide shuttle service to/from the airport
Job Type: Part-time
Pay: $19.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Morning shift
Work Location: In person
Salary : $19 - $20
