Front Desk Associate 1st Shift 7am to 3pm

Front Desk Agent

Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in creating a positive experience from check-in to check-out. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities:

- FOLD LOTS OF LAUNDRY
- Greet and welcome guests upon arrival with a warm and friendly demeanor
- Assist guests with check-in/check-out processes efficiently
- Handle guest inquiries and provide information about hotel services, facilities, and local attractions
- Manage reservations and ensure accurate guest information in the system
- Address guest concerns and resolve issues promptly and professionally
- Maintain a tidy and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction

Skills:
- Excellent phone etiquette
- Proficiency in hospitality management practices
- Previous experience in hotel operations, including night audit procedures
- Ability to communicate effectively in multiple languages (multilingual skills preferred)
- Strong customer service orientation with a focus on guest relations
- Familiarity with phone systems and reservation software
- Experience in a resort setting is a plus

Joining our team as a Front Desk Agent offers you the opportunity to be part of a dynamic hospitality environment where your customer service skills will shine. If you are looking for a rewarding role that allows you to interact with guests from all walks of life, this position is perfect for you.

Requirements:
- High school diploma or equivalent; degree in Hospitality or related field is a plus
- Proven experience in a customer-facing role within the hospitality industry
- Ability to work flexible hours, including evenings, weekends, and holidays
- Strong problem-solving skills and the ability to handle stressful situations calmly

If you are passionate about providing exceptional service and creating memorable experiences for guests, we invite you to apply for the Front Desk Agent position at our hotel.

Job Types: Full-time, Part-time

Pay: $18.00 - $18.01 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Holidays
• Monday to Friday
• Morning shift
• On call
• Rotating weekends
• Weekends as needed
• Weekends only

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $18 - $18