What are the responsibilities and job description for the Front Desk Clerk position at Country Inn and Suites By Radisson?
Overview:
****Choice Advantage experience preferred****
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills.
Duties:
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with requests and provide information about hotel services
- Handle reservations and cancellations efficiently
- Process payments and maintain guest accounts
- Ensure the lobby area is clean and presentable at all times
Requirements:
****Choice Advantage experience preferred****
- Previous experience in hospitality management or a similar role is preferred
- Strong communication and interpersonal skills
- Knowledge of night audit procedures is a plus
- Familiarity with hotel management software is advantageous
- Bilingual proficiency is a bonus
- Excellent guest relations skills
- Ability to operate phone systems with professionalism
- Proficient in phone etiquette
- Multilingual abilities are beneficial
This position offers the opportunity to work in a dynamic environment where you can showcase your hospitality skills and provide exceptional service to our guests. If you meet the requirements and are enthusiastic about joining our team, we encourage you to apply.
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Morning shift
- Night shift
- Rotating weekends
Ability to Relocate:
- Smithfield, NC 27577: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $12
