What are the responsibilities and job description for the Front Desk Service Representative position at Country Inn & Suites by Radisson, Dayton South, OH?
We are currently looking for individuals with flexible schedules to work at our hotel's front desk.
Currently available shifts are 8 hours per day and from either 7AM to 3PM or 11PM to 7 AM. Part-time or full-time considered; however, each shift is a full 8 hours and from one of the time frames listed.
Training is provided. Ultimately, you will provide excellent customer service to guests and keep the front desk running smoothly.
Responsibilities
- Check in guests, answer phones, and take reservations
- Respond to guest complaints, requests, and emergencies
- Help keep front desk and lobby area tidy and keep coffee bar stocked
- Night shift helps prepare and set up breakfast
- Morning shift helps with breakfast
Skills
- Proven experience as a Desk Clerk / Night Auditor or in a similar role preferred, preferably in the hospitality industry, but not absolutely required
- Excellent math skills
- Ability to be polite in the face of adversity
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
Job Types: Full-time, Part-time
Pay: $14.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Every weekend
- Holidays
- Morning shift
- Overnight shift
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $14
