Housekeeping

Country Inn & Suites is Located on 2110 Rose Street, La Crosse WI, these 90 appointed guest room hotels, rated four stars. This position is 25 - 30 hours per week.

Our Room Attendants are at the heart of what we do! This position requires availability on the holidays/weekends/weekday’s, no nights required.

• Creates guest satisfaction and exceeds expectations by providing the service brand behavior and genuine hospitality.
• Per brand standards, cleans assigned guest rooms or suites which includes making beds, vacuuming, dusting, arranging room furniture if required, and cleaning bathroom
• Empty all trash containers and replace with fresh liners
• Restock useable items in guest rooms or suites, i.e., soap, towels, paper items
• Clean and vacuum exterior entry and hallways
• Keep linen closets and supply areas clean and organized
• Ensure guest laundry and dry-cleaning orders are attended to promptly
• Notifies supervisor promptly of any special guestroom or suite issues including reporting of any maintenance needs
• Promptly handles guest complaints or requests and refers to supervisor if unable to handle
• Ensures that all rooms or suites are secured upon leaving the guest room or suite
• Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
• Gives personal attention, takes personal responsibility and uses teamwork when providing guest service and experience
• Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
• Performs other duties required to provide the service brand behavior and genuine hospitality

REQUIREMENTS:

• Some hospitality experience in housekeeping will be plus point.
• Strong verbal and interpersonal skills
• Works well independently or as part of a team
• Strong attention to detail
• Commitment to exceptional guest service
• A positive attitude
• Adhere to the policies and procedures of the hotel

PHYSICAL DEMANDS:

During the majority of the shift, must be able to:

• Perform repetitive hand and arm movements
• Ability to lift, pull, push up to 20 pounds
• Must be able to squat, bend, kneel and twist
• Ability to stand for long periods of time
• Occasional lifting of up to 50 pounds

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

Visa Requirements: All candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Day shift
• Holidays
• Monday to Friday
• No nights

Supplemental Pay:

• Tips

Work Location: In person

Salary : $14 - $16