Night Auditor/Front Desk Clerk

Company Overview

Holiday Inn is a renowned American hotel brand under IHG, dedicated to providing exceptional accommodations for both business travelers and families. With a focus on comfort and convenience, our hotels feature well-equipped rooms, free Internet access, and 24-hour markets to enhance our guests' experience.

Summary

We are seeking a Front Desk Agent to join our team at Holiday Inn. Located in a vibrant area, this role is essential in delivering outstanding service to our guests, ensuring their stay is enjoyable and memorable. As the first point of contact, you will play a key role in representing our brand's commitment to hospitality.

Responsibilities

• Greet guests warmly upon arrival and assist with check-in and check-out processes.
• Manage reservations and provide information about hotel services and amenities.
• Address guest inquiries and resolve issues promptly to ensure satisfaction.
• Maintain accurate records of guest information and transactions.
• Collaborate with housekeeping and maintenance teams to meet guest needs effectively.
• Promote hotel services and local attractions to enhance guest experiences.

Requirements

• Proven experience in customer service or hospitality roles preferred.
• Strong communication skills with a friendly demeanor.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Familiarity with hotel management systems is a plus.
• Bilingual or multilingual abilities are advantageous.

If you are passionate about hospitality and eager to create memorable experiences for guests, we invite you to apply for the Front Desk Agent position at Holiday Inn today!

Job Type: Part-time

Pay: $12.00 - $15.00 per hour

Expected hours: 30 – 40 per week

Schedule:

• 8 hour shift
• Night shift
• Overnight shift

Ability to Commute:

• Texarkana, AR 71854 (Required)

Ability to Relocate:

• Texarkana, AR 71854: Relocate before starting work (Required)

Work Location: In person

Salary : $12 - $15