What are the responsibilities and job description for the Front Desk Agent position at Country Inn & Suites Hiram?
We are looking for a qualified Front Desk with a high level of professionalism and effective decision-making skills.
The applicant must have strong interpersonal and administrative skills and MUST be flexible.
Key Requirements
The applicant must have strong interpersonal and administrative skills and MUST be flexible.
Key Requirements
- Successful history as a Front Desk Agent or related hospitality experience/customer service experience is appreciated.
- Must have a flexible work schedule. Available Monday to Sunday. Mornings: 7-3am AND Evenings: 3pm-11pm Required.
- Flexible schedule.
- Task-driven individual.
- Register & process guests and their assigned rooms.
- Accommodate guest requests.
- Communicating with hotel staff on the status of guest rooms.
- Up-selling guest rooms and promoting hotel services.
- Handling cash payments.
- Maintain a clean and neat front desk area.
- Answer calls professionally/ Make guest reservations
- Check in/ Check out/ Check on guests
- Follow Shift Checklist
