What are the responsibilities and job description for the Front Desk/ Night Audit Country Inn position at Country Inn & Suites, Kanawha City?
Country Inn & Suites, Kanawha City, Charleston
Address: 105 Alex Lane
Starting pay: $12.00- $14.00 plus monthly bonuses
Full job description
**Overview:**
We are seeking a dedicated Night Auditor/Front Desk to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills.
**Responsibilities:**
- Greet guests and provide them with exceptional service throughout their stay
- Check guests in and out efficiently
- Handle guest inquiries and requests promptly and professionally
- Operate the hotel phone system and assist with reservations
- Perform night audit duties as needed
- Maintain a clean and organized front desk area
**Skills:**
- Experience in front desk operations within the hospitality industry
- Proficient in phone systems and possess excellent phone etiquette
- Strong customer service skills with a focus on guest satisfaction
- Knowledge of hotel management systems is a plus
- Multilingual abilities are advantageous for interacting with diverse guests
Join our team and be part of a dynamic hospitality environment where your skills and dedication will be valued.
Expected hours: 25 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee discount
Schedule:
- Evening shift
- Holidays
- On call
- Overnight shift
Ability to Relocate:
- Charleston, WV 25304: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $14