What are the responsibilities and job description for the Executive Housekeeper position at Country Inn & Suites?
Job Summary
The Executive Housekeeper is responsible for overseeing the housekeeping department within a hotel or hospitality setting. This role involves managing staff, ensuring cleanliness and maintenance of guest rooms and public areas, and maintaining high standards of service. The Executive Housekeeper will implement best practices in housekeeping management and ensure compliance with health and safety regulations.
Duties
- Supervise and coordinate the daily activities of the housekeeping staff to ensure efficient operations.
- Develop and enforce cleaning procedures that meet industry standards for cleanliness and hygiene.
- Conduct regular inspections of guest rooms, hallways, and public areas to ensure adherence to cleanliness standards.
- Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained.
- Train, mentor, and evaluate housekeeping staff to promote professional development and enhance team performance.
- Collaborate with other departments to ensure seamless service delivery and guest satisfaction.
- Address guest complaints or concerns regarding cleanliness in a timely and professional manner.
- Maintain records related to housekeeping operations, including staff schedules, supply orders, and inspection reports.
Requirements
- Proven experience in a housekeeping management role within the hotel or hospitality industry.
- Strong knowledge of floor care techniques, industrial cleaning methods, and custodial practices.
- Excellent organizational skills with attention to detail to maintain high cleanliness standards.
- Ability to lead a team effectively while fostering a positive work environment.
- Strong communication skills to interact with guests and staff professionally.
- Familiarity with health and safety regulations related to housekeeping operations.
- Flexibility to work various shifts as needed in a dynamic environment.
This position is essential for maintaining the quality of service that guests expect while ensuring that all areas are kept clean, safe, and welcoming.
Job Type: Full-time
Pay: $14.50 - $15.20 per hour
Expected hours: 40.00 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Morning shift
Ability to Relocate:
- Waterloo, IA 50701: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $15
