Breakfast Attendant

Job Description:

Breakfast Attendant

Job Summary:

Responsible for preparing, setting up, restocking and breaking down of the hot breakfast while providing a high quality of service to guests.

FLSA Status:

Non-Exempt

Essential Job Functions:

• Responsible for the smooth running, cost-effective and efficient operation of the complimentary hotel breakfast
• Providing personalized service to all guests
• Setting up and maintaining the breakfast bar as required by brand/management standards and local health department regulations
• Taking inventory of food, beverages, and supplies needed for each day
• Preparing and stocking food, beverages and supplies
• Continually clearing and cleaning breakfast area during hours of operation
• Restocking items consistently throughout the breakfast hours and for the following day
• Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors
• Maintains all dispensing machines, operating equipment and serving utensils in a neat and clean manner to ensure maximum job efficiency and an appealing presentation
• Washing serving equipment and dishes and returning them storage
• Mop/vacuum floors in and around breakfast area and prep room
• Maintain a safe work environment for both staff and guests
• Listen and respond to guest needs
• Provide hotel and area information to guests upon request
• Act as ‘salesperson’ for the hotel by asking guests about their stay, what brings them to the area, etc. and relaying pertinent information to front desk and/or management
• Demonstrate good communication skills
• Other duties as assigned by manager

Qualification Standards:

• Ability to demonstrate a working knowledge of all services and facilities of the hotel, as well as the local area to effectively assist guests
• Ability to accept directions and priorities from supervisor and reliably follow-thru on tasks
• Ability to perform job duties with minimal disruption to guests
• Ability to be friendly and interact with others as well as provide assistance as needed to guests and staff
• Ability to work safely with cleaning chemicals and equipment
• Ability to work independently with little supervision
• Ability to speak, read, write and understand English
• Ability to report to work on time, well groomed, in uniform, with nametag, ready to work and wearing a smile.
• Ability to work a flexible schedule including weekends and holidays
• Ability to observe practices that foster guest satisfaction

Safety:

• Observe strictly all safety and security policies or practices that impact the welfare of guest, staff, or the condition of this lodging facility.
• Observe strictly the hotel’s key control procedures
• Report suspicious activity to supervisor
• Remedy or report safety or security hazards when observed
• Ask questions when in doubt about a policy or procedure

Typical physical activity:

• Repetitive motion
• Pushing/pulling/bending
• Stooping/kneeling/crouching
• Lifting and carrying
• Able to lift over 50 pounds
• Reaching overhead
• Sitting, standing, walking for sustained periods of time
• Sustained visual and mental concentration

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Experience:

• Restaurant experience: 1 year (Preferred)

Language:

• English (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

Salary : $14 - $16