Assistant Property Manager

Job Title: Assistant Property Manager

Job Type: Full-Time
Location: Country Pointe Meadow, Yaphank, NY
Reports To: Property Manager

Position Summary:

The Assistant Property Manager plays a vital role in assisting with the day-to-day management of a 400-unit residential community. Working closely with the Property Manager, this position is responsible for supporting property operations & maintenance, resident relations, staffing, and administrative tasks to ensure the community runs smoothly and efficiently. The Assistant Property Manager will act as a key team member and a direct point of contact for residents, staff and the Property Manager.

Key Responsibilities:

· Assist the Property Manager with overseeing and managing the daily operations of the community, which includes an 11,000 square foot Clubhouse with a Bar, Fitness Center, Ballroom, two outdoors pools & an outdoor bar area.

· Serve as a primary point of contact for resident inquiries, concerns, and service requests.

· Coordinate and support maintenance activities to ensure the property is in good condition.

· Assist with Supply Ordering.

· Perform administrative tasks such as maintaining resident files and preparing reports.

· Support financial operations including HOA collection and delinquency follow-up.

· Monitor and ensure compliance with applicable laws, regulations, and company policies.

· Enforce HOA By-Laws and House Rules and resolve any violations.

Clubhouse & Staff Management:

• Oversee and manage the concierge and bar staff at the clubhouse, ensuring excellent customer service and smooth daily operations.
• Schedule, train, and support clubhouse staff, ensuring they meet performance standards and maintain a positive experience for residents.
• Assist in managing clubhouse events and activities, ensuring they are properly executed and meet resident expectations.

POS System & Financial Tasks:

• Assist with the Point of Sale (POS) system, ensuring accurate and efficient transactions for clubhouse services.
• Support the monthly reconciliation of financial transactions, ensuring all records are accurate and up to date.
• Review and monitor POS system reports, troubleshoot issues
• Ensure proper inventory tracking for clubhouse bar and amenities (i.e. Liquor inventory).

Community Engagement & Safety:

• Assist with property inspections and safety protocols to ensure the well-being of the community.
• Help foster a positive community environment through resident engagement and communication.
• Ensure all safety standards are upheld in the clubhouse and other community areas.

Qualifications:

• Education/Experience:
• High school diploma or equivalent (Bachelor’s degree in business, real estate, or related field preferred).
• At least 2 years of experience in property management, customer service, or a related field.
• Skills & Abilities:
• Excellent communication skills, both verbal and written.
• Strong organizational and time-management skills with the ability to prioritize tasks.
• Proficient with property management software (e.g., Yardi, AppFolio, etc.) and Microsoft Office Suite.
• Knowledge of leasing processes, property maintenance, and fair housing laws.
• Ability to work independently and as part of a team.
• Problem-solving skills with a focus on customer service.
• Knowledge of HOA policies, local regulations, and community guidelines is a plus.
• CPR and First Aid certification (preferred, or willingness to obtain).

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend

Work Location: In person

Salary : $50,000 - $65,000