What are the responsibilities and job description for the Service Advisor/Writer position at Country Repair Inc.?
Country Repair has been serving the Treasure Valley since 1985. We are a full automotive and diesel repair shop working on a large variety of vehicles. We are a family oriented business and honesty and integrity are values we strongly believe in.
Job Duties include
- Greet customers and provide exceptional customer service
- Listen to customer concerns and accurately document them
- Schedule appointments for automotive services
- Provide accurate estimates for repairs and services
- Communicate with technicians to ensure timely completion of work
- Upsell additional services and products to customers
- Maintain detailed records of customer interactions and transactions
- Follow up with customers to ensure satisfaction with services provided
```Qualifications:```
- Previous experience in automotive repair or service writing preferred
- Strong mechanical knowledge and understanding of automotive systems
- Excellent communication and interpersonal skills
- Ability to effectively explain technical information to customers
- Sales experience and ability to upsell products and services
- Knowledge of shocks, struts, tire service, brake repair, and transmission services is a plus
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Proficient computer skills for data entry and record keeping
We offer competitive pay based on experience and qualifications. Join our team of dedicated professionals in the automotive industry!
Job Type: Full-time
Pay: $24.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $24 - $30