What are the responsibilities and job description for the Host position at Country Roads?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a positive dining experience. This role requires excellent communication skills and the ability to manage guest relations effectively in a fast-paced environment.
Duties
- Greet guests upon arrival with a warm and inviting demeanor.
- Manage reservations and seating arrangements efficiently.
- Answer phone calls with proper etiquette, assisting guests with inquiries and reservations.
- Maintain an organized waitlist during busy periods, ensuring timely seating for all guests.
- Provide exceptional guest services by addressing any concerns or special requests promptly.
- Collaborate with restaurant staff to ensure smooth operations and guest satisfaction.
- Assist in maintaining cleanliness and organization of the host area.
Skills
- Strong communication skills to interact effectively with guests and team members.
- Excellent phone etiquette to handle reservations and inquiries professionally.
- Knowledge of guest services principles in a restaurant or hotel setting.
- Ability to foster positive guest relations through attentive service and problem-solving skills.
- Previous experience in food service or restaurant environments is preferred but not required.
Join us as a Host/Host and be part of creating memorable dining experiences for our guests!
Job Type: Part-time
Pay: From $15.50 per hour
Expected hours: 12 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- Evening shift
Ability to Commute:
- Fairport, NY 14450 (Required)
Ability to Relocate:
- Fairport, NY 14450: Relocate before starting work (Required)
Work Location: In person
Salary : $16