Deputy Managing Director, Insurance Programs

The County Commissioners Association of Pennsylvania (CCAP) is the voice of Pennsylvania counties. CCAP provides county leaders with information and guidance related to legislation, education, media, insurance, technology and many other issues that help create and maintain crucial services for residents throughout the state.

CCAP supports county leadership that is responsive to the needs and circumstances of citizens. CCAP stands firmly against state and federal actions that limit fiscal, administrative or programmatic authority over those developed locally.

CCAP Insurance Programs Mission

It is the mission of the CCAP Insurance Programs office to assist counties and county related entities to protect their employees, clients, their property, and financial assets, and the general public which use their facilities.

To accomplish this, CCAP Insurance Programs staff will strive to provide:

• Quality member services to counties and county related entities in the area of risk management, insurance, employee benefits, bonding, and related areas.
• Professional, fair, timely and accurate claims services to members of CCAP Insurance Programs.
• Professional advice to counties and county related entities regarding loss control, safety, contractual and operational issues.
• Quality loss control training for management, supervisors and employees of counties and county-related entities.
• Regular, relevant information to members and their insurance producers through the use of various media. Any reasonable assistance to counties and county related entities to make their workplace and operations as safe as possible for the public and county employees.

Deputy Managing Director, Insurance Programs

POSITION DESCRIPTION

The Deputy Managing Director, Insurance Programs aids in leading the development of strategy, the execution of tactics and the performance review and evaluation of the association’s insurance programs by providing managerial and administrative oversight through general management, continuous review of the program’s performance and the supervision of assigned team members.

The Deputy Managing Director, Insurance Programs collaborates closely with, and functions as deputy to the Managing Director, Insurance Programs, providing assistance and at times performing the Managing Director responsibilities in the absence of the Managing Director.

This position works with a high degree of independence and reports to the Managing Director, Insurance Programs and is a member of the CCAP Insurance team.

As defined by the CCAP Personnel Policy, this is an exempt position. The position is eligible for telework pursuant to CCAP’s telework policy, subject to exceptions noted below.

Essential Functions and Responsibilities

Deputy to the Managing Director, Insurance Programs:

• Provide advice and assistance to the Managing Director for the strategic guidance of the Insurance Programs and team
• Assist in department wide budgeting and finances
• Perform Managing Director responsibilities in the absence of the Managing Director as required

Insurance Program Management:

• Oversight of the development, design and implantation of CCAP and member insurance products, services and programs that remain relevant and meet the needs of current and prospective members
• Identify issues and trends in county insurance needs by conducting research, providing analysis and sharing best practices
• Aid in the management of the boards and committees related to CCAP Insurance Programs
• Maintain compliance through governance best practices
• Assist with the recruitment, training and engagement of board members
• Coordinate agendas, reports and follow up action items as required
• Serve as a liaison for members and coordinate the administrative duties with regard to service providers in insurance programs in which assigned as key liaison
• Assist CCAP members with the implementation, administration and education of all programs.
• Responsible for responding to member’s request for proposals, the presentation of new proposals and renewal information, as applicableRespond to requests for information on insurance issues in general
• Provide content for insurance communication efforts
• Collaborate with the Managing Director and other staff as needed for the development of the comprehensive marketing strategy for all insurance programs and products and primarily responsible for the execution of the strategy
• Provide oversight of the marketing efforts of related service firms

CCAP Operations and Personnel Management:

• Direct supervision and management of the Risk Management Training Director, Member Services Assistant
• Assistance in supervision and management of all other staff within the insurance department team
• Including, but not limited to: recruiting team members, performance management (including evaluations, coaching and counseling), the assignment of responsibilities and the achievement of the team’s objectives
• The development and management of forecasts and budgets, in conjunction with the Finance team.
• Assisting with the development or modification of programs, products and services as needed

Qualifications and Requirements:

Experience:

• A minimum of 3 years of experience in the insurance and/or pooling industry related to claims, underwriting, risk management or a related field
• Increasingly responsible experience in local government (preferably within Pennsylvania and at the county level)
• A proven history of conducting research and data analysis
• A proven history in the successful management of teams and individuals, including performance reviews, coaching, and recruiting

Education:

• A Bachelor’s degree in Business Administration, Marketing, Human Resources or a related field
• A proven history of professional growth and a commitment to acquiring and maintaining the knowledge required to perform in the position
• A valid Pennsylvania Producer’s License, with lines of authority in Property and Allied Lines and Casualty and Allied Lines or the ability to obtain the licensing within the first year of employment in the position.
• Experience with Health, Life and Annuities insurance is helpful

An equivalent combination of experience and education will be considered satisfactory for the position.

Required Skills and Knowledge:

• Excellent verbal and written communication skills
• The ability to effectively present complex information to a wide variety of audiences
• Highly computer literate with capability in email, MS Office, databases and related business and communication tools
• Attention to detail and the ability to accurately follow instructions with minimal oversight
• Strong time and project management skills
• A high level of familiarity with local government and the county personnel structure
• Extensive knowledge of employee benefits, health insurance, labor relations and a comprehensive understanding of human resource functions

Working Conditions and Physical Requirements:

• The standard office hours of the Association are 8:30-4:30, but work outside of this window will be required
• Periodic travel will be required, primarily within the state of Pennsylvania
• The position may require standing or sitting for extended periods of time and the ability to operate computer equipment essential to the completion of the position’s responsibilities

Job Type: Full-time

Pay: $92,000.00 - $102,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Harrisburg, PA 17110

Salary : $92,000 - $102,000