Assistant Store Manager

The Assistant Store Manager will assist in overseeing all aspects of daily store operations including employee relations, profit/sales, effective cost control, customer satisfaction and standards for the entire store.

PRIMARY RESPONSIBILITIES

• Oversee each departments’ schedules to ensure that we are providing customers with the best shopping experience while obtaining expected budgets.
• Achieve budgeted financial goals and ensure profitability through the tracking of costs/sales and the execution of marketing plans, product promotions, product displays and cost control techniques.
• Review monthly Profit and Loss statements to ensure store is running efficiently and on budget. Make any appropriate changes if needed in order to ensure goals are met.
• Oversee all areas of the store, consistently leading by example and applying effective management techniques.
• Manage and train employees; including, but not limited to coaching, performance improvement, recognition, 1:1 meetings and feedback.
• Communicate with Human Resources in regards to department conditions, employee relations, department hiring needs, employee accidents/injuries and other concerns as needed.
• Participate in the interviewing process for store personnel.
• Serve customers throughout the store while modeling a service-oriented culture and providing “best in class” customer service, which includes, greeting, engaging, and thanking every guest for their business.
• Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints.
• Monitor inventory controls for every department and sustain a high level of product knowledge.
• Assist with store promotional sales events as needed.
• Ensure that each department is always full and fresh with the best quality products
• Connect daily with each department to review daily schedule, department conditions and determine where assistance may be needed; providing hands-on assistance as needed
• Walk department regularly to ensure an organized, sanitary, and overall clean appearance at all times
• Assist to create attractive department displays and end caps based on specific sales for the week
• Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
• Must know and perform other duties when needed, included but not limited to: cashiering, courtesy, stocking, rotating/facing product, cleaning duties, etc.
• Other duties as assigned

Education and Experience:

• Must have a minimum of 5 years Customer Service Management experience in grocery or retail environment.
• Preferred 5-7 years grocery retail experience in overall store operations.

Skills and Abilities Required:

• Friendly, courteous, service-oriented attitude
• Strong understanding of department financials and the ability to manage budgets to meet financial goals
• Ability to provide clear direction and delegate responsibilities to a team after determining department needs
• Ability to quickly adapt to changing conditions, priorities and circumstances
• Strong verbal and written communication skills
• Excellent organizational and planning skills
• Strong knowledge of local and state health, sanitation and safety regulations
• Strong sense of urgency, time management, prioritization and multitasking skills
• Strong sense of team – ability to anticipate the needs of the team
• Strong computer skills, working knowledge in Microsoft Office product suite
• Excellent problem-solving and conflict resolution skills
• Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts
• Willingness to become community-involved

Physical Requirements:

• Lift 50lbs occasionally, lift 20lbs regularly.
• Stand and walk for the duration of work shift. Sitting occasionally.
• Reaching, pushing, and pulling merchandise regularly.

EQUAL OPPORTUNITY EMPLOYER

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Work Location: In person

Salary : $22