Demo

Child Welfare Worker I

County of Alameda
Hayward, CA Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 5/25/2025

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resource Services Department by 5 : 00 p.m. on the Last Day for Filing.

Applications will only be accepted online.

DESCRIPTION

The Alameda County Social Services Agency (SSA) is comprised of almost 2,400 men and women working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA provides services through its administration and operating departments. Administration includes Finance, Government and Community Relations, and Human Resources. SSA's operations includes Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration.

The Social Services Agency assists one out of four of Alameda County's residents. The mission of the Social Services Agency is to promote the economic and social well-being of individuals, families, neighborhoods, and communities.

To learn more about the Alameda County Social Services Agency, please visit the website at https : / / www.alamedasocialservices.org / .

THE POSITION

The Child Welfare Worker I is an entry-level classification. Under close supervision, the Child Welfare Worker I provides intensive assessment, case management and / or casework services toward providing the most stable home environment for children who have been or are in danger of being abused, neglected or abandoned, and may be assigned other duties. Child Welfare Worker I's are expected to gain experience and demonstrate proficiency which qualifies them to promote to Child Welfare Worker II upon completion of one (1) year full-time service. The Child Welfare Worker I job assignment will not be extended beyond one (1) year.

Child Welfare Worker I positions are located in the Social Services Agency, in the Department of Children and Family Services.

THE IDEAL CANDIDATE

The ideal candidates for the position of Child Welfare Worker must possess knowledge of the laws and principles related to child welfare. They must possess a broad knowledge and understanding of normal child development and how trauma impacts the developmental process. The successful candidates will have the skill and ability to conduct client interviews, assessment and crisis intervention activities. They will understand normal family functioning and how this functioning is impacted by trauma and loss. Incumbents in the position will exercise sound judgment in making diagnostic risk assessments and decisions regarding placement of children and handle high-pressure, crisis situations professionally and be able to extract appropriate information during such situations. They must be able to work with a variety of individuals with varying degrees of mental health functioning, literacy, coping abilities and life skills. They must have the ability to understand the role of the Agency in the treatment plan and the Social Services Agency's policies, procedures, programs and services and be able to articulate this understanding to their clients.

In addition, the ideal candidate must possess the following :

  • The ability to learn and adeptly apply principles regarding child welfare,
  • knowledge of community resources,
  • the ability to set limits to assist clients in taking steps toward greater self-sufficiency,
  • the ability to write clear, concise and descriptive reports under time restraints,
  • strong written and verbal communication skills,
  • the ability to work well under pressure and display sound time management techniques,
  • an appreciation for diversity.

For a detailed listing of the Child Welfare Worker I duties, please click here .

MINIMUM QUALIFICATIONS

EITHER I

Education :

Possession of a master's degree from an accredited college or university in Counseling, or Clinical Psychology, Sociology, Education or an equivalent field (Vocational Rehabilitation majors not acceptable).

OR II

Education :

Possession of a bachelor's degree from an accredited college or university (180 quarter units or 120 semester units) with major coursework in psychology, sociology, social work, child development or an equivalent field (Vocational Rehabilitation majors not acceptable).

Experience :

The equivalent of two (2) years of full-time post baccalaureate experience which involved the provision of direct services to families or children in one of the following or closely related areas : child welfare, family counseling, juvenile probation, pediatric social work, alcohol and drug counseling, school social work, and school counseling.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies : .

Knowledge of :

  • Principles of sociology and psychology relating to normal and abnormal human behavior and family and community dynamics.
  • Child development and parenting skills.
  • Interviewing techniques, including crisis intervention and counseling methods.
  • The role of the Agency in the treatment plan and the Social Services Agency's policies, procedures, programs and services.
  • Community resources.
  • Legal definitions of sexual molestation, physical abuse, general neglect, incest, failure to thrive, emotional abuse, medical neglect and other details of laws relating to child abuse reporting and other related areas of law.
  • Ability to :

  • Work cooperatively with varying interests and coordinate them towards achieving case plan and solving problems.
  • Set limits to assist clients in taking steps toward greater self-sufficiency.
  • Write clear, concise and descriptive reports under time restraints.
  • Exercise sound judgment in making diagnostic risk assessments and decisions regarding placement of children.
  • Deal effectively with hostile, disorganized or aggressive clients.
  • supervision and consultation.
  • Handle high-pressure, crisis situations professionally and extract appropriate information in such situations.
  • Learn and use various computer applications such as word processing and databases.
  • EXAMINATION COMPONENTS

    THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS :

    1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.

    2) Oral Panel Interview Examination (Weighted as 100% of the final examination score) : If the candidates meet the minimum qualifications, then the candidate will be invited to participate in an oral panel interview where they will be asked about past job experiences relating to the core competencies that successful incumbents of the job possess. The candidate who passes this portion of the exam will then be scored and put into rank order. The oral panel interview examination may also serve as the hiring interview at the discretion of the hiring authority.

    CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.

    We reserve the right to make changes to the announced examination components .

    Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

    To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, https : / / hrs.alamedacountyca.gov.

    RECRUITMENT AND SELECTION PLAN

    Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.

    TENTATIVE RECRUITMENT PLAN

    Deadline for Filing :

    5 : 00 PM Monday, March 3, 2025

    Review of Minimum Qualifications :

    March 14, 2025

  • Civil Service Oral Interview :
  • Week of April 14, 2025

    Notification of Results

    April 21, 2025

    Promulgation of Eligible List

    April 30, 2025

    TENTATIVE SELECTION PLAN

    Departmental Hiring Interviews

  • Week of April 14, 2025
  • If designated as a combined oral examination / hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification.
  • WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

    Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and / or selection process to accommodate qualified individuals with disabilities and / or medical conditions in accordance / compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability / medical condition during this or other phases of the examination / selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability / medical condition pursuant to the ADA, FEHA and applicable statutes.

    For more information regarding our Reasonable Accommodation procedures, please visit our website : www.acgov.org / hrs.

    BENEFITS

    Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to

    For your Health & Well-Being

  • Medical - HMO & PPO Plans
  • Dental - HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program
  • For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)
  • For your Work / Life Balance

  • 12 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Catastrophic Sick Leave
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union
  • Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
  • Conclusion

    All notices related to County recruitments for which you have applied will be sent / delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

    Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

    NOTE : All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org / hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

    Montrice Goodman | Human Resources Analyst

    Human Resource Services, County of Alameda

    510) 208-3954 | Montrice.Goodman2@acgov.org

    https : / / hrs.alamedacountyca.gov

    DISASTER SERVICE WORKER

    All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.

    EQUAL EMPLOYMENT OPPORTUNITY

    Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.

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