What are the responsibilities and job description for the Deputy Director, Emergency Medical Service District position at County of Alameda?

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5 : 00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

Applications and Supplemental Questionnaires will only be accepted online.

DESCRIPTION

ALAMEDA COUNTY HEALTH

Alameda County Health is the local government agency that promotes and protects the health and well-being of all who live, work, learn, and play in Alameda County. We coordinate services and cultivate partnerships with community organizations and providers to help ensure access, organize, and deliver health care and services to people with Medi-Cal and without insurance, support resilient communities, and improve health for all. We focus on health equity by developing programs and systemic solutions that reduce disparities for the people and communities we serve.

Alameda County Health's departments and programs focus on services and support that provide care for the whole person.

The Behavioral Health Department provides mental health and substance use services for people with Medi-Cal and without insurance and supports people along their path to wellness, recovery, and resilience.
The Environmental Health Department works to keep our air, water, and food safe; it regulates, protects, and promotes the health of everyone in Alameda County by enforcing environmental health codes to reduce exposure to toxins and diseases.
The Public Health Department focuses on community and population-level health, preventing and addressing root causes of health inequity across a range of communicable and chronic diseases.
Alameda County Health also provides services through Housing and Homelessness Services, Emergency Medical Services Agency, HealthPAC, and Healthy Schools and Communities.

EMERGENCY MEDICAL SERVICES

As part of Alameda County Health, the Emergency Medical Services Agency (EMS) works to ensure robust and timely access to ambulance services for all Alameda County residents and leads the agency's emergency preparedness and response work. We are EMTs, paramedics, doctors, program administrators, and paramedics in training.

Alameda County Health Emergency Medical Services Agency (AC Health EMS) is a District within Alameda County Health. We are recognized by the California Emergency Medical Services Authority as a "Local EMS Agency," or LEMSA. LEMSA's throughout the state are responsible for planning, implementing, evaluating, and regulating local EMS systems. Many of our responsibilities, and the authority needed to carry our oversight role, are derived from Division 2.5 of the California Health and Safety Code and related chapters of Title 22 of the California Code of Regulations.

To learn more about the roles and responsibilities of LEMSAs, we invite you to read the position paper prepared by the Emergency Medical Services Administrators' Association of California (EMSAAC), which can be found here : The Roles and Responsibilities of Local Emergency Medical Services Agencies Within California

The Alameda County Health EMS System is comprised of many stakeholders including dispatch centers, first responder agencies, ambulance providers, hospitals, and specialty centers for the emergency care of victims of major trauma, stroke, and certain serious heart conditions. The Alameda County Health EMS Agency coordinates the comprehensive emergency medical services system through its contracted and permitted provider organizations, as well as through the development and implementation of policies and procedures for prehospital care.

The EMS Agency works closely with system stakeholders as it seeks to continually improve patient care and service delivery through evidence-based policy and program development.

AC Health EMS promotes health equity through its Injury Prevention Program as well as its EMS Corps and Health Pathway Partnership programs which help prepare young people in underserved communities for careers in health care.

THE POSITION

Under administrative direction, to provide management-level, to assist the Director in the overall administration of the District; to act as County liaison with various emergency service providers within the County; and to do related work as required.

THE IDEAL CANDIDATE

In addition to meeting the minimum qualifications, the ideal candidate will have demonstrated a track record of success and will possess the following critical attributes :

Possess a comprehensive understanding of both EMS provision and administrative functions, coupled with the leadership and organizational expertise needed to oversee and optimize a broad-based, coordinated EMS program.

Ability to manage day-to-day operations, ensuring efficient service delivery, and oversee financial and administrative services.

Proven track record of successfully managing and leading teams, optimizing resources, and fostering a positive work culture that aligns with organizational goals.

Well-versed in EMS protocols and procedures, ensuring that service delivery is aligned with best practices in patient care and operational efficiency.

Ability to supervise, review, and evaluate staff performance, either directly or through subordinate supervision.

Possess excellent planning skills and be able to conduct complex administrative and operational studies to inform decision-making.

Interpret and apply complex policies, regulations, and procedures, ensuring full compliance with all applicable standards.

Foster effective relationships with key partners, which is crucial for maintaining positive working relationships and advancing EMS initiatives.

Highly organized and capable of managing competing demands while ensuring continuous service excellence.

Exercise sound independent judgment and political astuteness, particularly in high-pressure situations, within the framework of established policies and guidelines.

Proactive, results-oriented leader who can inspire, manage, and innovate within the EMS system. This individual will be committed to improving patient care, streamlining operations, and ensuring the success of EMS program, while maintaining a strong commitment to public service.

MINIMUM QUALIFICATIONS

Education :

The equivalent to graduation from a four-year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, a health or social science or a field related to the work,

Additional experience as outlined below may be substituted for the education on a year for year basis.)

Either I

Experience :

Two years full-time experience as a Supervising Prehospital Care Coordinator in Alameda County in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.)

OR II

Experience :

The equivalent of two years of full-time progressively responsible experience in an administrative or supervisory or staff capacity which must have included one year working with the administration and management of an emergency medical service program for a government EMS agency.

Licenses :

Must possess a valid California driver's license.

Licensure as a Medical Provider is desirable, but not required.

NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies :

Knowledge of :

Management principles and practices, including work planning, employee supervision and business management.

Principles and practices of emergency medical service provision.

Practices and techniques of administrative and financial analysis and report preparation.

Computer applications and hardware and software related to the work.

Budgetary, contract and grant administration and financial record keeping and reporting practices.

Office administrative practices and procedures, including records management and the operation of standard office equipment.

Ability to :

Provide day-to-day oversight and supervision to a broad-based, coordinated emergency medical services program.

Administer a variety of financial and related administrative services functions.

Plan, supervise, review and evaluate the work of others, either directly or through subordinate supervision.

Plan and conduct complex administrative and operational studies.

Research, compile and summarize varied information, evaluate alternatives and reach sound conclusions.

Interpret, explain and apply complex policies, regulations and procedures.

Prepare clear and accurate reports, correspondence, procedures, policies and other written materials.

Represent the department and the County in meetings with varied groups and organizations.

Organize and prioritize work and meet critical deadlines.

Exercise sound independent judgment within established policies and guidelines.

Establish and maintain effective working relationships with those contacted in the course of the work.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS

A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process.

A review of candidates' Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process.

An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.

We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, hrs.alamedacountyca.gov.

RECRUITMENT AND SELECTION PLAN

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.

TENTATIVE RECRUITMENT PLAN :

Deadline for Filing :

5 : 00 : 00 PM Friday, February 21, 2025

Review of Minimum Qualifications :

Friday, February 28, 2025

Review of Supplemental Questionnaire for Best Qualified :

Friday, March 28, 2025

Civil Service Oral Examination :

Week of May 5, 2025 Notification of Results :

Week of May 12, 2025

TENTATIVE SELECTION PLAN :

Departmental Hiring Interviews :

To be Determined

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and / or selection process to accommodate qualified individuals with disabilities and / or medical conditions in accordance / compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request accommodation due to a disability / medical condition during this or other phases of the examination / selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability / medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, hrs.alamedacountyca.gov

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to

For your Health & Well-Being

Medical - HMO & PPO Plans

Dental - HMO & PPO Plans

Vision or Vision Reimbursement

Share the Savings

Basic Life Insurance

Supplemental Life Insurance (with optional dependent coverage for eligible employees)

Accidental Death and Dismemberment Insurance

County Allowance Credit

Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance

Short-Term Disability Insurance

Long-Term Disability Insurance

Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services

Employee Assistance Program

For your Financial Future

Retirement Plan - (Defined Benefit Pension Plan)

Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work / Life Balance

12 paid holidays

Floating Holidays

Vacation and sick leave accrual

Vacation purchase program

Management Paid Leave

Catastrophic Sick Leave

Group Auto / Home Insurance

Pet Insurance

Commuter Benefits Program

Guaranteed Ride Home

Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)

Employee Discount Program (e.g. theme parks, cell phone, etc.)

Child Care Resources

1st United Services Credit Union

Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.

Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion

All notices related to County recruitments for which you have applied will be sent / delivered via email. Please add @jobaps.com, @acgov.org, noreplyalamedacountyhr@acgov.org, and Noreply@jobaps.com accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE : All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at hrs.alamedacountyca.gov. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Angelica Cuevas, Human Resources Analyst

Human Resource Services, County of Alameda

510) 271-5154 | Angelica.Cuevas@acgov.org

hrs.alamedacountyca.gov

DISASTER SERVICE WORKER

All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.

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