Information Systems Coordinator

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5 : 00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

Applications and Supplemental Questionnaires will only be accepted online.

DESCRIPTION

THE COUNTY :

Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles.

Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community.

The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County's mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business.

THE POSITION :

Under direction, incumbents in the class of Information Systems Coordinator are information technology specialists that serve as liaison between agency / departmental business or client operations and other information technology specialists in the evaluation, planning, organization, design, modification, and implementation of information systems, for the purpose of ensuring that those systems meet the functional needs of the department; that operational program requirements are accounted for in system design; and that procedures for system use are understood and followed by departmental staff. Incumbents may perform other, related duties as required.

THE VACANCIES

There are immediate full-time vacancies for this position currently located within the Alameda County Health. However, the eligible list resulting from this recruitment may be used to fill future vacancies in other county departments / agencies.

IDEAL CANDIDATE

In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas :

• A collaborative spirit eager to actively participate as a member of an information technology team contributing successfully to the completion of technology goals and objectives aligned with the mission, vision and values of the hiring agency.
• An excellent communicator who clearly conveys information and ideas verbally and in writing to individuals or groups in a manner that meets audience needs and helps them understand and retain the message; develops and maintains effective relationships with others; and relates well to people with diverse cultures, interpersonal styles, abilities, motivations, or backgrounds.
• A strategic problem solver capable of identifying and understanding issues, problems, and opportunities; adept at comparing data from different sources to draw conclusions and choosing an appropriate course of action or solution; and skilled at resolving problems by taking action consistent with known facts, constraints and probable consequences.
• Well organized and able to establish an appropriate course of action for self and others by planning and organizing work to ensure it is completed efficiently to achieve goals while maximizing resources wisely.
• A skilled project manager able to design, implement, manage and prepare reports for ongoing projects; and coordinate the related resources, personnel and activities for successful project completion.
• A leader with business acumen able to identify and understand how external issues (i.e. : economic, political, social and health care trends) impact the work of public service agencies; and provides leadership to engage and motivate others towards common technology, program and / or service goals.
• Strong technical knowledge and skill in the areas of information systems technology with the desire and drive to keep up with current developments and trends in related technology systems.
• Experience in public agency application or reporting systems is highly desired.

MINIMUM QUALIFICATIONS

EITHER I : Experience :

The equivalent of one year full-time experience in the class of Information Systems Analyst, which included at least one year experience planning, implementing, or overseeing the utilization of automated information systems in support of operational activities in the Alameda County classified service.

Completion of the Alameda County Management Academy "Management & Supervision Certificate Program" may substitute for six (6) months of the required qualifying experience.

The equivalent of one year full-time, professional level experience in a position that would provide knowledge of the program or operational area associated with the specialty designation of the Information Systems Coordinator position to be filled. (Experience may have been obtained concurrently with the performance of work as an Information Systems Analyst.)

OR II

The equivalent to graduation from an accredited four year college or university (120 semester units or 180 quarter units) with a major in MIS, Computer Science, Computer Engineering or equivalent.

The equivalent of three years full-time experience in planning, developing and administering multiple, complex information technology systems and applications, which included at least two years experience planning, implementing or overseeing the utilization of automated information systems in support of operational activities. (Additional experience in this area may be substituted for the education requirement on a year for year basis.)

The equivalent of two years of full-time, professional level experience in a position that would provide knowledge of the program or operational area associated with the specialty designation of the Information Systems Coordinator position to be filled. (Experience in the latter may have been obtained concurrently with experience in the former.)

NOTE : The Civil Service Commission may modify the above minimum qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies :

Knowledge of :

Ability to :

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS :

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.

We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, hrs.alamedacountyca.gov.

RECRUITMENT AND SELECTION PLAN

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.

TENTATIVE RECRUITMENT PLAN :

Deadline for Filing :

5 : 00 : 00 PM, Friday, February 28, 2025

Review of Minimum Qualifications :

Monday, March 10, 2025

Review of Supplemental Questionnaire for Best Qualified :

Week of April 7, 2025

Virtual Pre-Recorded Civil Service Oral Examination :

April 7 - April 17, 2025

Notification of Results :

Week of May 5, 2025

TENTATIVE SELECTION PLAN :

Departmental Hiring Interviews :

To be Determined

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and / or selection process to accommodate qualified individuals with disabilities and / or medical conditions in accordance / compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request accommodation due to a disability / medical condition during this or other phases of the examination / selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability / medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, hrs.alamedacountyca.gov.

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to

For your Health & Well-Being

For your Financial Future

For your Work / Life Balance

Conclusion

All notices related to County recruitments for which you have applied will be sent / delivered via email. Please add @jobaps.com, @acgov.org, noreplyalamedacountyhr@acgov.org, and Noreply@jobaps.com accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE : All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at hrs.alamedacountyca.gov. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Angelica Cuevas, Human Resources Analyst

Human Resource Services, County of Alameda

510) 271-5154 | Angelica.Cuevas@acgov.org

hrs.alamedacountyca.gov

DISASTER SERVICE WORKER

All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.

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