What are the responsibilities and job description for the Support Staff III - Commissioners position at County of Chester?
The SSS III provides entry-level administrative support and clerical duties within their respective department. This position requires basic organization, computer and typing skills.
Preferred Skills, Knowledge & Experience:
Computer Skills:
To perform this job successfully, an individual should have:
- Provide clerical support (typing, filing, copying, processing paperwork, etc.)
- Receptionist duties ( answer phone, direct inquiries to the proper department/person)
- Ensure all incoming call are answered courteously.
- Direct the public (over the phone and in person) to the correct person or department.
- Constituent services - Ability to remain calm in this position is critical, as there is exposure to difficult people, the receptionist must project a professional image of the office even in stressful situations.
- Provide excellent customer service to elected officials, department heads, supervisors, employees and the public.
- Handle confidential matters
- Serve as a department liaison for room reservations, building management, housekeeping and the mailroom
- Receive , sort and distribute mail in a timely manner
- Ensure accurate data entry
- Maintain and order office supplies
- Strong Outlook Calendar skills
- Read, scan and update newspapers for articles related to the County
- Knowledge in Excel, Word, Outlook, Mail Merge, scanning documents, etc
- Coordinate and plan special events
- Must have strong spelling, grammar, typing and editing skills
- Perform other duties, tasks and special projects, as required, including helping other staff members with various tasks.
- High School Diploma or General Education Degree (GED).
- Six months to one year of general office experience (typing, clerical, filing, copying, etc.).
- Ability to maintain confidential information and handle confidential matters.
- Basic spelling, grammar and math skills.
- General computer knowledge.
- Ability to prioritize and organize work.
- Strong interpersonal skills.
- Ability to interface with all levels of county management.
- Basic typing / word processing skills (minimum of 40 wpm).
- Ability to use office machines (fax, copier, calculator, etc.).
Preferred Skills, Knowledge & Experience:
- One to two years of general office experience and skills.
- Strong customer service skills.
- Accurate and detail oriented.
- Strong time management skills.
- Basic accounting skills.
- Strong verbal and written communication skills.
- Ability to multi-task.
- Familiar with reception desk functions.
- Ability to deal with all types of people and personalities.
- Familiar with county policies and procedures.
Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.
Computer Skills:
To perform this job successfully, an individual should have:
- General computer skills
- Basic Word skills
- Basic Excel skills
- Strong Microsoft Outlook skills (Email and Calendar)
- Basic Internet skills (for research purposes).
- Basic Access skills may be required.
Salary : $18
