Program and Projects Coordinator

Why join Contra Costa County?  

Contra Costa County provides an array of services to its residents and is seeking dedicated individuals with a passion for public service. We pride ourselves on improving the quality of life for our residents. You can be a part of this mission by joining us in overseeing the work of a team.

We are currently seeking to fill various Program and Project Coordinator vacancies within the Probation Department and Employment and Human Services Department, however, the eligible list established from this recruitment may also be used to fill other countywide vacancies as they arise. 

About Contra Costa – Probation Department:

The Probation Department values integrity, fairness, and excellence. The mission of the Probation Department is to have an unwavering commitment to justice, an ethical application of the law, and a proven approach to rehabilitation. The Department’s vision is to build a talented Probation team that will work collaboratively to strengthen individuals and increase the safety of our community.

The Office of Reentry & Justice (ORJ), an administrative unit within the Probation Department, aligns and advances the County's public safety realignment, reentry, and justice programs for adult and juvenile justice systems. ORJ oversees the implementation of AB 109 Community Programs, conducts research and data analysis to support data-driven decision-making, and provides staffing support to reentry and justice-related advisory bodies.

The Office of Reentry & Justice at the Probation Department is currently recruiting to fill (1) one Program and Projects Coordinator vacancy. 

Under the direction of the Program Manager, this position will monitor the performance of contracted reentry service providers, assess service delivery for quality assurance, and apply evidence-based practices. The role also involves managing projects across their lifecycle and coordinating with internal and external stakeholders.

The scope and responsibilities of the ORJ include:

• Overseeing reentry, public safety realignment, and justice-related services, including contract administration and performance monitoring.
• Facilitating policy development, operational practices, and capacity-building initiatives.
• Conducting research and analysis of evidence-based practices to inform reentry and public safety efforts.
• Managing data, evaluation, and procurement processes for community-based programs and services.
• Fostering partnerships, community engagement, and public outreach to enhance service delivery.

About Contra Costa - Employment & Human Services Department: 

Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.

The Employment & Human Services Department is currently recruiting to fill five (5) Program and Projects Coordinator vacancies across three different Bureaus. 

As part of the EASTBAY Works regional system, the Workforce Development Board plans, oversees, and evaluates local workforce programs, including job training, career, and business services through partnerships with agencies in education, labor, community and government for the equitable economic growth of Contra Costa County.

The Children & Family Services Bureau is dedicated to ensuring the safety and well-being of youth who are at risk of abuse and neglect. We collaborate with families and communities to build a sustainable support system that helps them thrive.  Our services include Emergency Response, Family Reunification, Foster Care, Independent Living Skills, and Adoption.

The Information and Systems Bureau, specifically the Diversity, Equity, Inclusion, and Access unit builds a diverse, equitable, accessible, and inclusive workplace for our staff and enhancing the experience for our clients and customers.

All interested and qualified individuals are encouraged to apply.

We are looking for someone who:

• Has demonstrated experience in program and project management, including supervising staff or overseeing initiatives that involve monitoring performance, ensuring compliance, and implementing quality assurance and improvement practices.
• Has the ability to analyze quantitative and qualitative data to inform program development, planning, and training.
• Is skilled in building and maintaining effective relationships with diverse stakeholders, including internal staff, external partners, and community organizations, to ensure successful collaboration.
• Has experience in providing technical assistance or supporting capacity-building efforts to strengthen program outcomes and organizational practices.
• Takes initiative to identify and address program or project challenges, proactively resolving issues and mitigating risks to achieve goals.
• Communicates effectively both orally and in writing, including presentations, reports, meeting facilitation, and training delivery.
• Is detail-oriented, follows through on tasks until completion, and effectively monitors and tracks progress toward objectives.
• Is open to exploring innovative practices and engaging with communities to inform policies and programs that support service improvement and equity.
• Thrives in both independent and team-oriented work environments, effectively coordinating across multiple teams or stakeholders to deliver results.

What you will typically be responsible for:

• You will monitor contract compliance, service quality, and tracking performance outcomes of service providers.
• You will assist with the development of reports, quality assurance processes, and customized plans for capacity-building, such as trainings and technical assistance.
• You will coordinate and collaborate with internal and external partners to enhance service delivery.
• You will assist in the development and updates of administrative policies, protocols, and procedures impacting service providers or collaborative partnerships.
• You will conduct program assessments and site visits to ensure alignment with program goals and fidelity.
• You will use data systems and software platforms to monitor and report on service performance.
• You will maintain an ongoing communication with internal staff, external service providers, and key stakeholders.
• You will represent the department at partner events, meetings, and community engagements.
• You will provide administrative support and staffing assistance for advisory or collaborative groups as needed.

A few reasons you might love this job:

• You will be part of a great team atmosphere and supportive working environment.
• You will have many opportunities for growth and advancement through professional development in areas like equity, community capacity-building, and innovative service delivery.
• You will have the ability to engage with diverse stakeholders and the broader community to improve public safety, support youth and families, and foster inclusivity.
• You will be part of the solution by making positive contributions toward equitable and trauma-informed initiatives that promote systemic change and improve outcomes for individuals, families, and communities.
• You will help establish and implement cutting-edge programs that build capacity and create meaningful, lasting impact.

A few challenges you might face on the job:

• You will juggle multiple tasks with varying deadlines, which will be a common and ongoing experience for this role. Strong organizational, prioritization, and time management skills will be essential for success.
• You will need to maintain high accuracy, clarity, and attention to detail in documents and reports, which may be publicly accessible and represent the department.
• You will balance competing priorities while staying committed to established deadlines and measurable program goals.
• You may engage with stakeholders who may be non-responsive, unwilling to collaborate, or have conflicting interests.
• You will navigate evolving priorities and responsibilities in a dynamic environment where external factors may shift focus and expectations.

Competencies Required:

• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
• Using Technology: Working with electronic hardware and software applications.
• Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment.
• Adaptability: Responding positively to change and modifying behavior as the situation requires.
• Attention to Detail: Focusing on the details of work content, work steps, and final work products.
• Teamwork: Collaborating with others to achieve shared goals.
• Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives.
• Oral Communication: Engaging effectively in dialogue.
• Critical Thinking: Analytically and logically evaluating information, propositions, and claims.
• Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations.

To read the complete job description, please visit our website, www.cccounty.us/hr

The eligible list established from this recruitment may remain in effect for six (6) months. 

• Complex state, federal, and county funding streams, grants and program administration
• Nonprofit funding and budgeting
• Familiarity with County contracts system and standards of contract compliance
• Work with non-profit organizations and county agencies serving vulnerable populations

1. Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 
2. Test Type: Candidates that successfully pass the application evaluation will be invited to participate in a Virtual Oral Assessment. The Virtual Oral Assessment is designed to measure candidates' competencies as they relate to the Program and Projects Coordinator classification. Candidates must achieve an average passing score of 70% or higher on each of the competencies assessed, as well as an overall passing score of 70% of higher. These may include, but are not limited to: Delivering Results, Using Technology, Action & Results Focused (Taking Initiative), Attention to Detail, Project Management, Oral Communication, and Critical Thinking. (Weighted 100%). The Virtual Oral Assessment is tentatively scheduled to take place: February 2025.
   The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment.
3. Departmental Hiring Interview: Tentatively scheduled for Feb-March 2025

Salary : $111,990 - $136,449