Integrated Case Worker I/II (MSS)

Salary : $1,602.09 - $2,059.38 BiweeklyLocation : Crescent City, CAJob Type : Full TimeJob Number : 23-00085Department : Health & Human ServicesDivision : Public Assistance / Employment & Training (PA / E&T)Opening Date : 02 / 19 / 2025Closing Date : 2 / 25 / 2025 11 : 59 PM Pacific General Recruitment Information : This recruitment will establish a list of candidates to be used in filling the vacancy as well as an eligibility list that may be used for future vacancies or temporary help for up to one (1) year.Job Opportunity : Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements. Resumes are encouraged, but will not be accepted in lieu of required application materials. Applications which are incomplete as of the final date to apply will be eliminated from consideration. Candidates who meet all the minimum qualifications may be invited to an oral interview. DescriptionIntegrated Case Worker I : $1,602.09 - $1,922.77 bi-weeklyIntegrated Case Worker II : $1,714.49 - $2,059.38 bi-weeklyThis is a Merit System Services classification. For current qualifications, please reviewed MSS Class Specs at CalHR visit Integrated Caseworker I : Applies regulations and procedures to determine eligibility of applicants and recipients for multiple public assistance benefits; provides basic employment services to clients; performs casework management duties for both benefit and employment services, and performs related duties as required.Working under close supervision, Integrated Case Worker I is the entry level of the Integrated Case Worker series. Employees in this class attend training sessions and work under close supervision to learn regulations, work procedures, forms, and public assistance and / or employment program requirements. After the initial orientation and training period, on-the-job experience is provided until the employee attains and demonstrates the level of competency necessary for promotion to the working level of Integrated Case Worker II. Employees are expected to promote to Integrated Case Worker II after one year of satisfactory performance at the entry level. Incumbents in the Integrated Case Worker I / II classification typically receive supervision from a Supervising Integrated Case Worker or a Human Services Supervisor. Supervision may also be received from an Employment and Training Supervisor or a Social Worker Supervisor.Integrated Caseworker II : Applies regulations and procedures to determine eligibility of applicants and recipients for multiple public assistance benefits; provides basic employment services to clients; performs casework management duties for both benefit and employment services, and performs related duties as required.Working under general supervision, Integrated Case Worker II is the journey working level in the Integrated Case Worker series. Employees at this level are expected to independently determine eligibility for multiple public assistance programs, provide basic employment services, and perform integrated case management. Positions in this class are flexibly staffed and are normally filled by advancement from the lower level of Integrated Case Worker I, or if filled from the outside, require prior related experience.Integrated Case Worker II differs from Integrated Case Worker III in that the latter may provide lead direction, provide expert advice to case carrying staff and / or perform specialized assignments requiring an advanced level of technical knowledge.The Integrated Case Worker series differs from the Eligibility Specialist series in that the Integrated Case Worker provides both determination of eligibility for public assistance and basic employability services. The Integrated Case Worker differs from the Employment & Training Worker series in that the latter's primary focus is in providing the full scope of employability services to eligible applicants.Detailed Work Activities Essential job duties may include any of the following tasks, knowledge, skills and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific tasks. (For Integrated Case Worker I, duties are performed at the trainee level).Conducts group orientations and workshops to inform applicants and recipients of fundamental policies, programs, changes in rules, individual rights and responsibilities, and participation requirements; assists orientation participants complete applications and employment readiness evaluation forms for a variety of programs and services. Interviews, advises and guides a diverse population of clients to ascertain employability, isolate barriers to employment, evaluate need for public assistance, determine benefit eligibility, identify need for ancillary services / payments, and authorize benefits and ancillary services / payments. Handles crisis situations by authorizing benefits within specific guidelines or makes appropriate referrals to other staff and community resources for immediate services and assistance. Conducts initial appraisal of case records to assess client's education, work experience, skills, abilities and job interest in order to advise and guide the client in his / her transition to employment and place the client in an appropriate employment services component. Performs case studies to assess problems and develops appropriate types and methods of meeting client needs. May participate in a multi-disciplinary team to develop an appropriate case treatment plan. Assists clients with transportation, training, and other ancillary needs through authorization of ancillary services / payments and / or referral to other community resources or by provision of other assistance. Identifies clients with existing or potential social behavioral, mental health, substance abuse, or other substantial barriers to employment for referral to other department staff or community resources. Analyzes financial, employment, family, and personal information to determine and authorize initial or continuing eligibility for multiple aid programs. May develop and / or conduct classes designed to assist clients in obtaining and maintaining employment, including classes in understanding the methods for seeking and securing employment, enhancing their job readiness, and in obtaining employment; advises participants in such matters as interview techniques, how to seek work, writing resumes, calling employers, and understanding the labor market. Interprets and explains policies, rules and regulations to clients; and apprises clients of their rights, responsibilities and eligibility for program participation. Resolves problems and discrepancies with information provided by securing documentation, medical condition substantiation, employment records and aid confirmation from other agencies. Ensures client application and declaration forms are completed accurately and thoroughly; obtains supporting information from clients and sources as required. Conducts diversion evaluations to identify and recommend lump sum benefits for clients with immediate job prospects where receipt of such benefits would permit continuation or acquisition of employment. Determines when a client is not in compliance with employment program requirements and applies sanctions as mandated; and conducts client reconciliation interviews to bring clients back into conformity with requirements. Uses a computer to input client information through an automated system. Organizes and manages client caseload, taking required action within specific time limits established by regulation and local policy. Maintains case record files, modifies client employment plan and eligibility files as necessary, and monitors client compliance with program standards and agreements. Consults with and coordinates case management with other staff and service providers. May serve as one-stop assistant to assist and guide the public in applying and understanding the resources and available services. May conduct field visits to complete application interviews, monitor client progress and compliance with their Welfare-to-Work Plans. Minimum QualificationsThis is a Merit System Services classification. For current qualifications, please reviewed MSS Class Specs at CalHR visit Integrated Caseworker I : Pattern 1 : One (1) year of full-time experience as an Eligibility Worker II or Social Worker I.ORPattern 2 : Six (6) months of full-time experience as an Eligibility Worker II; AND completion of the equivalent of 15 semester (22.5 quarter) units or 15 continuing education credits in behavioral science in sociology, psychology, counseling, vocational guidance or any coursework related to the provision of employment services. This required coursework may be obtained through colleges, universities, university extension, business schools, or employer provided career development.ORPattern 3 : One (1) year of full-time experience with responsibility for performing case management, vocational guidance services, employment counseling or placement work; AND completion of the equivalent of 15 semester (22.5 quarter) units or 15 continuing education credits in behavioral science in sociology, psychology, counseling, vocational guidance or any coursework related to the provision of employment services. This required coursework may be obtained through colleges, universities, university extension, business schools, or employer provided career development.ORPattern 4 : Eighteen (18) months of full-time experience with responsibility for performing case management, vocational guidance services, employment counseling or placement work.ORPattern 5 : A Bachelor's degree in behavioral science in sociology, psychology, counseling, vocational guidance or any related field that includes coursework related to the provision of employment servicesNote : Qualifying experience must have included duties and responsibilities involving assessment of income and / or other qualifications needed to participate in programs.Integrated Caseworker II : Pattern 1 : One (1) year of full-time experience as an Integrated Case Worker I.ORPattern 2 : Two (2) years of full-time experience performing vocational guidance services, employment counseling or placement work; AND completion of the equivalent of 15 semester (22.5 quarter) units or 15 continuing education credits in behavioral science in sociology, psychology, counseling, vocational guidance or any coursework related to the provision of employment services. This required coursework may be obtained through colleges, universities, university extension, business school, or employer provided career development training.ORPattern 3 : Thirty (30) months of full-time experience performing vocation guidance services, employment counseling or placement work.ORPattern 4 : A bachelor's degree in a behavioral science (psychology, sociology, social work, counseling, vocational guidance), education, business / public administration or a closely related field or a field that is closely related to the provision of employment services; AND six months experience performing vocational guidance, employment counseling or placement services.Note : Qualifying experience must have included duties and responsibilities involving assessment of income and / or other qualifications needed to participate in programs. Knowledge, Skills and Abilities Knowledge of : A valid California Driver's License is required. Regulations and procedures governing eligibility determinations and granting of aid for assigned program areas. Community resources providing social, health, nutrition, housing, employment, training, child care, transportation and other necessary client services. General goals and purposes of public social services and public assistance programs. Techniques for interviewing and gathering information from a varied population. Labor market and needed employment skills and abilities. Mathematics sufficient to interpret client income and expense information to calculate benefits within program requirements. Group presentation techniques. Standard office practices and procedures, including operation of standard and automated office equipment including basic computer applications. Record keeping principles and practices. Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds.Ability to : Read, apply, and explain regulations, procedures and policies governing employment services programs. Understand and apply vocational guidance, work-readiness appraisal, employment plan, assessment theory and concepts. Understand and apply methods and procedures for mitigation / reduction of barriers to employment. Apply appropriate case-management techniques. Motivate clients. Collect and analyze data, information and situations, draw logical conclusions, and make appropriate recommendations, independent judgments and decisions. Communicate clear and accurate information regarding clients, both orally and in writing. Organize and prioritize work assignments. Maintain accurate and systematic records. Prepare statistical and narrative reports. Understand program objectives in relation to departmental goals and procedures. Use automated technology to maintain records and files. Establish and maintain cooperative working relationships with fellow employees, clients and the general public. Carry out assignments and projects without detailed instructions. Selection Process : The County of Del Norte does not discriminate on the basis of race, national origin, religion, gender, age, sexual preference, or disability in any of its programs, activities, or hiring practices. All applications will be reviewed and those individuals with backgrounds most closely meeting the needs of the county will be selected for further review. In the event of a large number of qualifying applicants, a written examination may be given to determine which applicants will be invited to attend an oral interview. An eligibility list will be established upon completion of the oral interviews. Expenses (i.e. travel, food, lodging) incurred in connection with the interview shall be the burden of the applicant. In compliance with the Americans with Disabilities Act, if special accommodations are necessary at any stage of the selection process, please contact the Human Resources Office prior to the interview / examination so that appropriate arrangements can be made.Condition of Employment : In compliance with the Immigration Reform and Control Act, Del Norte County is required to verify, within three days of employment of any person, that he / she is : 1) a citizen or national of the United States; 2) an alien lawfully admitted for permanent residence or authorized by the Immigration and Naturalization Service to work in the United States.Disaster Service Workers : All County of Del Norte employees are designated Disaster Service Workers through State law (California Government Code Section 3100-3109). Employment with the County of Del Norte requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Work related training as assigned, and to return to work as ordered in the event of an emergency.Equal Opportunity Statement : Del Norte County is an equal opportunity employer hiring employment eligible applicants. Disabled applicants who require special testing arrangements should contact the Human Resources Department prior to the filing deadline. In accordance with the Immigration Reform and Control Act, applicants must provide acceptable proof of identity or authorization to work in the United States. A thorough background investigation will be conducted prior to employment. The investigation may include reference checks, fingerprinting, credit check, driver history and inquiry to local, state and federal files to obtain criminal history information. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the selection process. Selection processes may include, but are not limited to, one or more of the following : application review, competitive screening, written examination, performance examination, and / or oral examination. This bulletin is solely for the purpose of announcing a job opening. It does not constitute a contract, expressed or implied, and any provisions contained herein may be modified or revised without notice.NOTE : The information listed below is a general summary of benefits for this position. This information is not legally binding, nor does it serve as an employment contract. Refer to labor agreements (s) for specific benefit information.BENEFITS : The County provides a comprehensive benefit package, generous time off accruals, professional and personal development opportunities, and many positions offer flexible scheduling for work life balance.ELIGIBILITY : Regular Permanent Full-Time Employees : Eligible for a comprehensive range of benefitsRegular Permanent Part-Time Employees : Eligible for select benefits on a prorated basis, depending on hours workedTemporary Employees : Not eligible for company benefitsPaid annual leave : Vacation : 1-5 years of continuous service : 10 working days per year; 6-10 years of continuous service : 15 working days per year; 11-15 years of continuous service : 20 working days per year; 16 years or higher of continuous service : 25 working days per year. Note - Vacation will be available for use after completion of six (6) months of continuous employment. Sick Leave : 1 day of sick leave with pay for each month of service from the date of employment. Note - Sick leave may be used upon accrual. Holidays : 13 working days each year.Floating Holidays : 3 working days each fiscal year. Note - Floating Holidays may be used upon accrual.Retirement : The County is a member of the Public Employees' Retirement System (PERS) integrated with Social Security.Group Insurance : County contributions for employee and dependent medical insurance with no-cost add on dental coverageCounty paid vision coverage County paid basic life insuranceCounty paid emergency ground and air program servicesCounty paid Employee Assistance ProgramCounty paid Health and Wellness Program Personal and Professional Development : Training and certification programsCareer advancement opportunities Retirement : The County is a member of the Public Employees' Retirement System (PERS) integrated with Social Security. Voluntary Deferred Compensation Plan : Employees may elect to have a percentage of their salary deferred for pre-tax investment.DEL NORTE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Del Norte Human Resources 981 H St., Suite 250Crescent City, CA 95531(707) 464 - 7213Any information on this page is subject to change without notice.

Salary : $1,602 - $2,059