What are the responsibilities and job description for the Dispatcher position at COUNTY OF ELLIS?
Job Purpose and Objectives:
Responsible for answering requests for service from the public, including all emergency calls and dispatching appropriate emergency personnel.
Essential Functions:
- Operates the dispatch system by answering 911 and administrative calls for assistance and manage callers identify and mitigate caller safety, document information accurately, and provide pre-arrival instructions
- Process and prioritizes requests for service and dispatches appropriate personnel including county-wide law enforcement, fire, ambulance, animal control, and public works departments
- Maintains status and checks welfare of first responders
- Monitors building alarms and alarm systems through alarm companies for all Ellis County institutions
- Monitors National Warning System communications
- Maintains detailed and accurate records of all requests, responses, and resource information
- Gathers and provides road and weather information and activates severe weather alerts and notifies Emergency Operations Center personnel
- Relays necessary information to other agencies
- Maintains information on county-wide entry data to the National Crime Information Center and National Center for Missing and Exploited Children
- Enforces and maintains compliance with all federal, state and local laws and ordinances
- Performs other duties as assigned or deemed necessary
- Complies with all organizational and departmental policies and procedures
- Operates all job-related equipment, machinery, tools, and other aids as required or needed
- Protects and maintains any confidential information, whether oral, written, or electronic
- Testifies in court as needed
- Attends trainings and maintains certifications
