Animal Control and Protection Officer IV - SR-21

Supervises and participates in the response to requests for animal control and protection services; performs complex tasks and enforces compliance with applicable laws and regulations governing the humane care, control, protection, and impoundment of animals; and performs other related duties as required.

There is one (1) immediate permanent full-time vacancy with the Animal Control and Protection Agency in Puna.

(Appointment may be made at any rate within the salary range advertised above at which appropriate qualified applicants can be recruited.  Starting salary will be based on the qualifications of the person selected.)

The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

Special Working Conditions: The Animal Control and Protection Agency is a seven (7) day a week operation. Working hours may include four (4) day/ten (10) hour workdays, weekend, and holiday work as required. Exposure to hazardous, filthy, and/or obnoxious conditions.  

• Supervises, participates, and trains staff in the response to complaints in regard to stray animals, loose animals, animal cruelty and attacks; investigates reports of animal attacks or animal cruelty.
• Supervises and participates in investigations including the most complex in regard to stray, loose, dangerous, and injured animals, animal cruelty and attacks; prepares reports as required; maintains accurate and legible case files, work records, forms and reports, including accounts of investigative findings and other information.
• Assigns and reviews the work of subordinates; prepares performance evaluations and counsels as necessary; investigates allegations by the public of misconduct by subordinate staff; participates and recommends personnel actions including hiring, transferring, promoting, disciplinary actions and termination to the Animal Control and Protection Manager.
• Conducts patrols and humanely captures and removes stray, uncontrolled, injured or abused animals from undesirable conditions and transports them to the shelter for impoundment.  
• Produces and maintains accurate and legible case files, work records and forms, and reports, including accounts of investigative findings and other information; uses a computer to access, input and retrieve work-related information, maintain case files and records and produce written reports.
• Provides information on laws and regulations governing the treatment, care and control of animals to the public; participates in outreach services; educates the public about animal issues and responsible pet ownership and promotes a humane and caring attitude towards animals.
• Keeps up to date on Federal, State, and County laws, codes, and regulations relating to animal control and protection, governing the treatment, care, and control, and protection of animals.
• Appears in court for testimony when required.
• Safely and humanely euthanizes sick, injured, and/or dangerous animals in compliance with agency polices and procedures.
• Recommends personnel actions including hire, transfer, promotion, termination, and disciplinary actions.
• Assists in the development and revision of procedures and forms.
• Attends and participates in agency, shelter, meetings, community, and educational presentations and events.
• Regularly inspects equipment and vehicles for damage and wear; maintains equipment and assigned vehicles and notifies Animal Control and Protection Administrator of any mechanical issues or other problems; keeps accurate records and inventory of vehicles and equipment.
• Safely operates a vehicle to perform work-related travel.
• Performs other related duties as assigned.

Training and Experience: 
A combination of education and experience substantially equivalent to:

• graduation from high school, and
• four (4) years of experience handling animals, and
• two (2) years of which shall have included the enforcement, interpretation, or application of laws, ordinances, regulations, or policies and procedures, and
• demonstrated supervisory aptitude*, and
• possession of a valid State of Hawai’i driver license (Class 3) or any other valid comparable driver license at time of filing. (You will be required to submit your valid driver's license at time of hire.)
  
  

Note: possession of a current CAETA Certificate of Completion is required prior to completion of probation, and possession of a current American Red Cross CPR/AED/First Aid Certificate is required prior to completion of probation. 

*Supervisory aptitude is the ability or potential of an individual to perform supervisory duties as demonstrated:

• by the successful completion of regular or special assignments which involve some supervisory responsibilities or aspects;
• by serving as a group or team leader, or in similar work in which opportunities for demonstrating supervisory capabilities exist;
• by completion of training courses in supervision accompanied by application of supervisory skills in work assignments; or
• by favorable appraisals by a supervisor indicating the possession of supervisory potential.

Examination:   All applicants who meet the minimum qualification requirements will be assigned a score of 70 points.  An education and experience evaluation will be conducted based on the applicant's training, education and experience as presented in the application.

Please read the minimum qualification requirements carefully.  Be certain to list all pertinent training and experience, as this may be important in determining your examination score.  It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.   

Attach all required documentation (e.g. official transcript, professional license(s)/certification(s), DD-214, etc.) at the time of submitting your application. 

Note:   In-person interviews and/or further testing in Hawai'i County may be required at the discretion of the hiring department/agency.  If in-person interviews and/or further testing are required, applicants who are referred to the hiring department/agency must be available to participate in person and at their own expense at that phase of the selection process. 

Knowledge of: principles and practices of supervision; laws, ordinances, and regulations applicable to the proper care and control of animals; safe and effective handling, restraint and confinement of animals; characteristics of different species and breeds of animals; interpersonal communications in an office environment necessary to direct and lead staff; standard methods used by business establishments for keeping records and files, and report writing 

Ability to: plan, assign, coordinate, and supervise the activities of subordinates; read, understand, interpret and apply various laws, ordinances, rules and regulations pertinent to county animal control and protection operations; safely and effectively handle, restrain, and confine animals; analyze work procedures, recommend improvements, and implement as necessary; demonstrate effective leadership skills in a variety of situations; communicate calmly and impartially to deescalate tense or time sensitive situations with the public in a manner that conveys confidence and promotes trust; use independent judgment and work quickly with accuracy in sensitive, critical, or complex situations; remain calm and impartial in confrontational situations; develop and maintain effective relationships with other government and community agencies; communicate information concisely and effectively orally and in writing; resolve problems and complaints, conduct investigations, and work tactfully and effectively with community groups, individuals, and the public.

Physical Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.
 
Physical Effort Grouping: Heavy
 
Benefits of County employment: The County of Hawai‘i offers a competitive compensation package.  Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

• Flexible Working Arrangements:  Options may include telecommuting, alternate work schedules (4-10) and flexible working hours.  (Not all Departments/Agencies participate and not all positions are eligible.)    
• Vacation:  Start accruing paid vacation time immediately upon hire – up to 21 days per year.
• Sick Leave:  Start accruing paid sick leave time immediately upon hire – up to 21 days per year.
• Holidays:  The County provides 13 paid holidays per year (plus General Election Day when applicable).
• Training and Development:  The County has a variety of training and development opportunities for employees.   
• County Tuition Reimbursement Program: This scholarship program rewards employees who take the initiative to advance their education and learning.
• Public Service Loan Forgiveness (PSLF) Program:  You may be eligible for this federal program which forgives portions of federal student loans for individuals working in public service.  
• Retirement Plan:  The Employees’ Retirement System is a qualified defined benefit public pension plan that provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries.
• Deferred Compensation:  Save additional money for retirement - this voluntary supplemental retirement savings plan allows for the investment of tax-deferred contributions.
• Flexible Spending Plan:  Use pre-tax dollars to pay for qualified dependent care and/or medical expenses, as well as insurance premiums.
• Health Benefit Plans:  The County of Hawai‘i offers a variety of health benefit plans for eligible employees.
• Employee Assistance Program (EAP):  This voluntary assistance program provides employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.
• Group Life Insurance:  Free life insurance policy for active employees.  
• Credit Union Membership
• Other Leaves:  You may be eligible for other leaves, including Family Leave, Funeral Leave, Leave Sharing, Military Leave, Donor Leave, Victims Protection Leave, as well as leave for Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, and Jury Duty.

All benefits are subject to eligibility requirements and change due to legislative actions and/or changes negotiated through collective bargaining.  Please check out the benefits tab for additional information. Please scan and attach these supporting documents to your on-line application, if required:

• an official college transcript,
• a valid driver's license,
• a temporary assignment verification, 
• professional licenses, and/or
• certificates,

Veterans applying for veteran's preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.

ELECTRONIC NOTIFICATION TO APPLICANTS:
Please ensure that the email address and mobile phone number you provide is current, secure, and readily accessible to you.  We will not be responsible in any way if you do not receive our emails and text messages or fail to check your email box or NEOGOV account INBOX in a timely manner.  Checking your NEOGOV account INBOX daily is recommended and is the most secure method to check on notices sent to you.  This is a new feature created by our vendor, NEOGOV.
 
Please add info@governmentjobs.com to your contact list.  Open your NEOGOV account using your user name and password.  In the upper right hand corner of the account is your name, and under your name, click on INBOX to view all notices sent you.   The notices will appear here in the INBOX even in the event you don't receive it on your cell phone, computer, or other electronic device.  This is the best way to check and view all notices sent to you.

You will receive a confirmation email upon successfully submitting your application.  Failure to receive this confirmation email, indicates that your application was not submitted. 

Salary : $61,884 - $66,876