Clerk II - SR-08

Duties Summary

Performs full variety of clerical work that may include the more difficult tasks in preparing, processing, and filing forms, records, and similar materials in accordance with general instructions and procedures; and performs other related duties as required.

There is one (1) immediate permanent full-time vacancy with the Department of Water Supply - Administration Division in Hilo.

The eligible list will be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

Examples of Duties

• Prepares, checks and processes letters, memoranda, reports, specifications, statements, forms, and other materials into final form from rough or corrected copy; uses word processing techniques; uses some discretion to complete tasks that require resourcefulness; and checks and proofreads finished documents.
• Processes documents from rough or corrected copy where format and arrangement of data are not clearly indicated.
• Creates, edits, prints, scans, stores, retrieves and deletes documents using a computer and word processing and other software.
• Prepares, checks, and processes forms, records, reports, applications, and other documents for accuracy, completion, and conformance to established requirements.
• Follows up to secure required information.
• Determines eligibility for and issues licenses and permits.
• Posts data to and maintains various types of paper and electronic operational and control records.
• Searches through a variety of paper and electronic files and records, extracts, compiles, and summarizes information and prepares periodic and special reports.
• Composes routine correspondence and letters of acknowledgment.
• Sorts, arranges, distributes, and files bills, invoices, applications, correspondence, and other materials.
• Sets up and maintains paper and electronic files and revises system as necessary; codes and indexes records.
• Provides general information involving interpretation and explanation of regulations, policies and procedures, and knowledge of the agency's purposes and functions; receives complaints from outside parties and refers to appropriate staff for resolution; and resolves simple complaints or refers to appropriate individual.
• Accepts cash payments for standard fees; writes out receipts; prepares deposit receipts.
• Answers telephone and takes or relays messages and calls.
• Makes arrangement for appointments, travel, equipment maintenance, telephone service, and other similar matters.
• Greets callers and directs them to proper persons or offices.
• Reviews, prepares, and processes time sheets and related payroll documents.
• May transcribe reports, correspondence, or meeting proceedings from taped recordings. Assists with logistics and sets up facility or room for meetings.
• Operates standard office machines such as copiers, scanners, calculators, typewriters, and desktop computers and peripherals.
• Performs other related duties as assigned.
  
  

Minimum Qualification Requirements

Training and Experience

A combination of education and experience substantially equivalent to

• graduation from high school, and
• two (2) years of clerical experience which shall have included some typing or keyboarding, and
• as applicable to the position, must be qualified to carry and/or possess firearm or ammunition in accordance with state and federal laws, e.g., no misdemeanor or felony domestic violence conviction. (The immediate vacancy with the Department of Water Supply does not require the qualification to carry and/or possess firearm or ammunitions), and
• possession of a valid State of Hawai'i driver license (Class 3) or any other valid comparable driver license at time of hire, as applicable to the position. You will be required to submit your valid driver's license at time of hire, if the position requires a driver's license. (The immediate vacancy with the Department of Water Supply requires a valid driver's license).
  
  

Substitution of education for required clerical experience: an Associates degree or higher from an accredited college or university may be substituted for lack of the required clerical experience on a year for year basis (examples: 30 college credits can be substituted for one (1) year of the required clerical experience, an Associates degree can be substituted for two (2) years of the required clerical experience, and a baccalaureate degree or higher can be substituted for four (4) years of the required clerical experience). (Scan and attach a copy of your official college transcript to be credited for the substitution of clerical experience.)

Examination: All applicants who meet the minimum qualification requirements will be assigned a score of 70 points. An education and experience evaluation will be conducted based on the applicant's training, education and experience as presented in the application.

Please read the minimum qualification requirements carefully. Be certain to list all pertinent training and experience. It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week."

Attach all required documentation (e.g. official transcript, professional license(s)/certification(s), DD-214, etc.) at the time of submitting your application.

Note: In-person interviews and/or further testing in Hawai'i County may be required at the discretion of the hiring department/agency. If in-person interviews and/or further testing are required, applicants who are referred to the hiring department/agency must be available to participate in person and at their own expense at that phase of the selection process.

You may be required to take a typing exercise at the time of the job interview.

Knowledge of: office practices and procedures; filing methods and systems; grammar, spelling, and word usage; the purposes and uses of standard office machines.

Ability to: type or keyboard, which applicants may be required to demonstrate by satisfactorily passing a performance exercise at the time of interview; make arithmetic computations; compare names and numbers accurately; keep records, summarize materials, and prepare simple reports; operate standard office machines and equipment; understand and interpret laws, ordinances, regulations, and policies pertinent to the department; follow oral and/or written instructions; deal tactfully and effectively with the public; work harmoniously with others.

Physical Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.

Physical Effort Grouping: Light

Benefits of County employment: The County of Hawai'i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

• Flexible Working Arrangements: Options may include alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.)
• Vacation: Start accruing paid vacation time immediately upon hire - up to 21 days per year.
• Sick Leave: Start accruing paid sick leave time immediately upon hire - up to 21 days per year.
• Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable).
• Training and Development: The County has a variety of training and development opportunities for employees.
• County Tuition Reimbursement Program: This scholarship program rewards employees who take the initiative to advance their education and learning.
• Public Service Loan Forgiveness (PSLF) Program: You may be eligible for this federal program which forgives portions of federal student loans for individuals working in public service.
• Retirement Plan: The Employees' Retirement System is a qualified defined benefit public pension plan that provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries.
• Deferred Compensation: Save additional money for retirement - this voluntary supplemental retirement savings plan allows for the investment of tax-deferred contributions.
• Flexible Spending Plan: Use pre-tax dollars to pay for qualified dependent care and/or medical expenses, as well as insurance premiums.
• Health Benefit Plans: The County of Hawai'i offers a variety of health benefit plans for eligible employees.
• Employee Assistance Program (EAP): This voluntary assistance program provides employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.
• Group Life Insurance: Free life insurance policy for active employees.
• Credit Union Membership
• Other Leaves: You may be eligible for other leaves, including Family Leave, Funeral Leave, Leave Sharing, Military Leave, Donor Leave, Victims Protection Leave, as well as leave for Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, and Jury Duty.
  
  

All benefits are subject to eligibility requirements and change due to legislative actions and/or changes negotiated through collective bargaining. Please check out the benefits tab for additional information.

Supplemental Information

Please scan and attach these supporting documents to your on-line application, if required:

• an official college transcript,
• a valid driver's license,
• a temporary assignment verification,
• professional licenses, and/or
• certificates.
  
  

Veterans applying for veteran's preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.

ELECTRONIC NOTIFICATION TO APPLICANTS

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You will receive a confirmation email upon successfully submitting your application. Failure to receive this confirmation email, indicates that your application was not submitted.