ADMINISTRATIVE ASST, ECONOMIC SUPPORT

ADMINISTRATIVE ASSISTANT Economic Support Program   The Kenosha County Economic Support Program offers a unique opportunity for those who desire a challenging and rewarding career which positively impacts the well-being of children, families, and county residents.   The Administrative Assistant provides experienced clerical support to the division head and office managers in the Division of Workforce Development.  This position assists in case processing and customer service and requires technical knowledge of division procedures.  Tasks are performed in accordance with Kenosha County policy. In addition, this position requires complete confidentiality and professionalism when dealing with customers and sensitive confidential client information.  This position reports to an Economic Support Supervisor.   Kenosha County is committed to Diversity, Belonging, and Inclusion and is an Equal Opportunity Employer.   2025 Hiring Range:  $20.31 - $23.08 per hour   Position Summary and Job Duties Act as receptionist, providing customer service to visitors Receive and direct phone calls and check voicemail daily Explain program procedures, processes, rules, and requirements without providing legal advice Identify and follow up on case discrepancies or missing information Log, track, and update data, information, and documentation Maintain files and records Copy, scan, and save files Compile data and draft monthly reports Maintain and organize reception areas Process incoming and outgoing mail Format and prepare correspondence, reports, or other documents Schedule meetings and maintain calendars Order and maintain office supply inventory Perform cashiering duties, such as collecting and processing fines and fees Issue receipts and prepare deposits Perform other work and duties as required or assigned   Success Factors Knowledge of: Division computer databases and activities Basic math calculations and cash handling Microsoft Office, including Word, Excel, and Outlook   Skill in: Performing a variety of duties, often changing from one task to another Organization Verbal and written communication Time management Data entry Providing quality customer service in a timely manner   Ability to: Maintain efficiency and accuracy when entering data Remain calm and professional when dealing with complaints or difficult situations Meet schedules and work deadlines Multi-task and be dependable and organized Follow oral and written instructions Maintain accurate bookkeeping and clerical records Remain professional and courteous at all times Operate a variety of office equipment such as a computer, telephone, facsimile machine, printer, transcription equipment, and data processing equipment Adhere to strict computer security and confidentiality guidelines Work respectfully in a diverse and inclusive environment   Job Requirements, Education, Training and Experience Required Education and Experience High school diploma or GED equivalent One year of work experience in an administrative assistant or similar position   Preferred Education and Experience Associate degree in Administrative Assistant Bi-lingual proficiency (English/Spanish) Or any combination of education, training, and experience which provides the required knowledge, skills, and abilities   Other Job Requirements Regular attendance and punctuality   Benefits Health, dental and vision insurance effective first of month following 30 days of employment, with the ability to reduce premium contribution through participation in a wellness program Flexible Spending Accounts Employee Assistance Program Paid Time Off Volunteer Paid Time Off Twelve Paid Holidays Retirement Plan:  Participation in the Wisconsin Retirement System which includes county-paid life insurance Tuition Reimbursement   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position involves light physical demands and may require sitting for long periods of time   Selection Process Application Review - Qualifying Oral Interview - Qualifying Background Check - Qualifying Drug Screen - Qualifying   If you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements.   Applications must be submitted no later than Thursday, March 13, 2025.   To learn more about the Kenosha County Division of Workforce Development Economic Support Program, please visit:  http://www.co.kenosha.wi.us/264/Workforce-Development.   Kenosha County is a Wisconsin Retirement System participating employer.  Your participation is required, which includes an employee contribution.   The pay grade for this position is NE6 (Min. $20.31 – Max. $25.85 per hour).   This position is located in Kenosha County, a growing community along the shores of Lake Michigan and less than an hour away from Milwaukee and Chicago.  To see why Kenosha County is a great place to live, work, and play, please visit:  https://www.visitkenosha.com/   Thank you for your interest in employment with Kenosha County!   Kenosha County is an affirmative action, equal opportunity employer.

Salary : $20 - $23